CleverTap
Omnichannel Customer Engagement and User Retention Platform
Rating
5.0
feedback
2
chart
#3,980
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Reviews Summary
CleverTap is highly praised for its analytics capabilities and responsive customer support. Users appreciate the segmentation tools, metrics for tracking user activity, and the funnels for monitoring the customer journey on the website. The app has helped improve conversion rates for businesses, with one user mentioning a 12% increase. Additionally, the depth of information provided by CleverTap is highlighted as a valuable asset, especially for startups like Singh Styled. The support team is commended for being helpful, educational, and providing valuable insights to users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 9, 2016
We have been working with CleverTap for months. The analytics they have built are just astonishing. And not only that, they have always been here when we needed help. A responsive customer support is something only a few companies do nowadays, and is highly valuable. With CleverTap, we are able to track our customers, better know them using segmentation tools, metrics on how active our users are. And on our side, the most useful tool is the funnels which allow us to track the customer journey on our website. We could improve our conversion rate by 12%. Highly recommended!
Jan. 18, 2016
Singh Styled has been using CleverTap since inception. The information depth that CleverTap provides is insanely great! Being a style platform, Singh Styled requires customer journey data that helps us to plan our spends better. The platform has helped the Singh Styled team to significantly improve the conversions. Support is a crucial part of this partnership. The CleverTap team is made of some great people who are always ready to help, educate and share valuable insights. If you are a startup, we would recommend CleverTap to you. Regards, Charanjeev Founder, Singh Styled
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