CleverTap
Omnichannel Customer Engagement and User Retention Platform
Rating
5.0
feedback
2
chart
#3,359
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Reviews Summary
CleverTap is highly praised by users for its powerful analytics tools and responsive customer support. Users appreciate the ability to track customers, segment them, and analyze user activity. The funnels feature is highlighted as particularly useful for tracking customer journeys and improving conversion rates. Additionally, users mention that CleverTap provides in-depth information that helps with planning and increasing conversions. The customer support team is commended for being helpful, knowledgeable, and providing valuable insights.
Highlights
Rating Breakdown
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All reviews
Feb. 9, 2016
We have been working with CleverTap for months. The analytics they have built are just astonishing. And not only that, they have always been here when we needed help. A responsive customer support is something only a few companies do nowadays, and is highly valuable. With CleverTap, we are able to track our customers, better know them using segmentation tools, metrics on how active our users are. And on our side, the most useful tool is the funnels which allow us to track the customer journey on our website. We could improve our conversion rate by 12%. Highly recommended!
Jan. 18, 2016
Singh Styled has been using CleverTap since inception. The information depth that CleverTap provides is insanely great! Being a style platform, Singh Styled requires customer journey data that helps us to plan our spends better. The platform has helped the Singh Styled team to significantly improve the conversions. Support is a crucial part of this partnership. The CleverTap team is made of some great people who are always ready to help, educate and share valuable insights. If you are a startup, we would recommend CleverTap to you. Regards, Charanjeev Founder, Singh Styled
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