All reviews

Rating Breakdown

  • 5
    19% (49 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 98% (56)
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4 / 5 Share

April 16, 2025

We used Zoko for our WhatsApp marketing and abandoned cart checkout flows. Overall, it has been a good experience, and the service is useful; tons of features could be used through Zoko, which requires a fair amount of learning, and that is something I think that can be simplified. But overall, very good experience.

Using app

3 months

Total reviews

5

Average rating

4.8

5 / 5 Share

April 16, 2025

I highly recommend using them, they make your life easier with their integrations, and their customer service is top notch!!

Store

Cap On

Using app

11 months

Total reviews

10

Average rating

5.0

5 / 5 Share

April 16, 2025

Zoko has been a total game-changer for my Shopify store. Setting up WhatsApp API and connecting it seamlessly with my catalog felt intimidating at first, but Zoko made the whole process smooth and stress-free. What I love most is how easy it is to automate customer interactions—from abandoned cart reminders to order confirmations and even product inquiries. It saves me tons of time and helps me deliver a more personalized experience to my customers. The support team is also super responsive and helpful whenever I have questions or need guidance. If you're looking to streamline your WhatsApp marketing and connect it directly with your Shopify store, I can’t recommend Zoko enough!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2025

Zoko is a great experience. From the very helpful and polite staff, to its feature and integrations. The staff makes everything clear, with their help the app is eays to use, the whatsapp button has done wonders for our shop, sales have grown almost instantly. The templates, the flows, the automations, the campaigns you can just put any idea into practice and everything is easy due to clear communication. Thank you Nishat for your support, and thanks zoko for offering business simple ways to communicate with their clients and use marketing.

Using app

25 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 10, 2025

I would give the Zoko team a 1000 stars if Shopify had the option. Honestly, they help out so much in creating custom flows and our MoM ROI from Zoko is about 3000%. Custom flows really reduce the burden of manually attending to customer conversations & keeps it so seamless. Our abandoned cart flow works so well & pays for Zoko itself!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 2, 2025

It is incredible and my company is doing great with Zoko marketing flows and automations.

Store

GiRLiT

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2025

I highly recommend the Zoko team. I've had the pleasure of working with both Aaquib and Vipin on some of our business flow implementations, and they made the process so much simpler with their excellent guidance and initiative. They truly provide outstanding service and excellent support via WhatsApp and are always quick to address our concerns or questions. They consistently go above and beyond, and their hands-on assistance and expert guidance set them apart from others in the industry, making the process seamless and effective

Using app

9 months

Total reviews

6

Average rating

5.0