Postly: Click and Drop Sync
The reviews are overwhelmingly positive, with users consistently praising how well Postly integrates Shopify with Royal Mail Click & Drop and how much time it saves by removing manual order entry, tracking updates, and label processing. Many merchants say it makes shipping smoother, faster, and easier to manage, especially for UK businesses that previously lacked a good Royal Mail integration. Several reviewers also highlight that the app is affordable compared with alternatives and that it helps streamline fulfilment across multiple stores and channels. A major strength mentioned throughout is the support, especially from Tony, who is repeatedly described as fast, helpful, patient, and willing to go the extra mile. Users appreciate quick fixes, onboarding help, setup guidance, and even custom adjustments to fit specific business needs. The main negative aspect is not really about the app’s core value, but about occasional teething issues or setup quirks, such as VAT syncing, parcel size mapping, or account migration problems. However, reviewers consistently note that these issues were resolved quickly, so the overall sentiment remains very strong and highly recommended.
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We are super happy with Postly, and the support is a big reason why. Tony is incredibly fast to respond, always goes the extra mile, and has resolved every query we've raised. Honestly some of the best app support we've ever dealt with. The app itself works great too, keeping our Royal Mail Click & Drop fulfilment running smoothly across two Shopify Plus stores. Highly recommended.
Wonderful app that makes using Shopify and Royal Mail Click and Drop so much smoother and faster. Great customer service too. I had a small issue moving from a Consumer to Business Click and Drop account and Tony sorted it out for me immediately. 100% recommend.
Just works, nice and easy. We noticed that VAT was being added twice once an order was synced into RM. Emailed Tony and he sorted it out very quickly. Makes international shipping very easy if you're new to it.
This has solved the problem of integration with Royal Mail, which as a UK based business felt like a big omission in Shopify. No more manually entering addresses! The orders import perfectly, not just the essentials like recipient address and weight, but also all the products so you can easily assess the best way to send. Tony has been great helping with some initial setup queries and it works well.
Incredibly useful app and Tony is amazing at helping out exactly what's needed and getting everything working perfectly. If you are sending with Royal Mail, THIS is the solution to keeping everything in sync! Could not recommend more highly!
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