Rating
2.0
feedback
2
chart
#16,113
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
0%
-
Less than a year
50%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are polarized, with one user expressing extreme disappointment due to the app not working properly and the lack of support responsiveness. On the other hand, another user gave a perfect rating, highlighting the app's helpfulness in client communication, prompt support, and overall satisfaction. The negative review emphasizes issues with syncing DMs and comments, lack of troubleshooting options, unresponsive chat bot, and poor customer support. In contrast, the positive review praises the app for making client communication easier, good customer support, and continuous improvements.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 30, 2025
It does not work, it doesn't sync all DMs and comments, there is not much to do in the portal to troubleshoo the issue and their chat bot doesn't responds, they don't reply to emails sent to their support, and their owners don't respond to the issues when reached directly via call/whatsapp. Highly disappointed!
Feb. 10, 2024
We have been using this app for a while now, and it has been very helpful. It has made client communication easier for our team, and we appreciate the prompt support whenever we have questions or issues. Overall, we are satisfied with the app and would recommend it to others. Furthermore, the app has good customer support, and it is constantly improving.
Thank you for the review, Stockås! We are thrilled to receive our first review here and even more excited to hear that you are enjoying the product.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more