ClickConnector for Shopify

ClickConnector

Fusion of AI, ChatBots, and humans for exceptional CX.

View on App Store

Rating

1.7

feedback

2

Reviews

chart

#16,870

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    100%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with one user expressing disappointment due to the app not working properly, lack of sync for messages and comments, poor troubleshooting options, unresponsive chat bot, and lack of support from the team. On the other hand, another user gave a 5-star rating, praising the app for making client communication easier, providing prompt support, and overall satisfaction. The positive review highlighted the good customer support and continuous improvements of the app.

Highlights

App not working properly, lack of sync for messages and comments, poor troubleshooting options
Unresponsive chat bot and lack of support from the team
App making client communication easier and providing prompt support
Satisfaction with the app and recommendation to others
Good customer support and continuous improvements

Rating Breakdown

  • 5
    50% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (1 ratings)

Reviews with Text

  • 100% (2)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 30, 2025

It does not work, it doesn't sync all DMs and comments, there is not much to do in the portal to troubleshoo the issue and their chat bot doesn't responds, they don't reply to emails sent to their support, and their owners don't respond to the issues when reached directly via call/whatsapp. Highly disappointed!

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 10, 2024

We have been using this app for a while now, and it has been very helpful. It has made client communication easier for our team, and we appreciate the prompt support whenever we have questions or issues. Overall, we are satisfied with the app and would recommend it to others. Furthermore, the app has good customer support, and it is constantly improving.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review, Stockås! We are thrilled to receive our first review here and even more excited to hear that you are enjoying the product.

All reviews

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