All reviews

Rating Breakdown

  • 5
    95% (715 ratings)
  • 4
    2% (18 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (10 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 4, 2020

Excellent app! Easy to use, flexible and covered all of our needs. Support team is very helpful as well. Must have app for all Shopify store.

Using app

17 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 4, 2020

It mainly helped our customers to find the products with the incorrect spelling of products. There are far more features including price filters. We love this app and you must give it a try as well. These guys have very fast and friendly support. They fix the issues by going into your themes and so. Great app and support. Thank you

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 4, 2020

The customer service is astoundingly positive, Thanks Nikita. They've helped me set it up and made ongoing edits. Nice looking filtering groups and very clever search filtering. 10/10 app and team, could not recommend enough!

Store

Cloth

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2020

The app functions beautifully and staff were very helpful in setup. Happy to have implemented, thanks.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2020

The customer service is amazing! They were able to take care of my request immediately whereas it had taken me weeks to try to get Shopify support to make the changes.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2020

This works like a charm! Customer service is also the best. Super responsive and helpful. Thank you so much!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2020

Application excellente, service client impeccable. Je recommande sans hésiter. Il suffit de taper une lettre et le moteur de recherche sort tout ce qui contient cette lettre. Fabuleux!

Using app

Almost 3 years

Total reviews

18

Average rating

5.0

5 / 5 Share

May 28, 2020

Extremely easy to setup and use. Very fast search functionality with a good feature set. Ability to integrate custom filters into your existing product pages with three types of integration styles to choose from. Very good price for the features you are getting and excellent customer support.

Using app

About 1 month

Total reviews

4

Average rating

4.5

5 / 5 Share

May 28, 2020

This is the best search filter and the cleanest I've ever seen. We had a very hard time installing the sidebar and working out some glitches (all related to our theme, nothing related to the app itself) and their people integrated it seamlessly and beautifully and VERY quickly. This is the very first time I write a review and it's 5 stars all around

Store

Flask

Using app

Over 1 year

Total reviews

16

Average rating

5.0

5 / 5 Share

May 28, 2020

Best method of providing filters - I've tried em all. You will not be disappointed. Besides, GREATEST support of all time, I've seen it all :) Thank you very much, especially Alex. You've been such a great help for my brand.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2020

The search is great, my main site is in French and it works perfectly. Also, I received awesome service from the CloudSearch team to make my search continue to work in both French and English, something I had not been able to accomplish with any other search tool. Also, I love how you can personalize the filters.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

May 27, 2020

no se como se usa, dure 3 horas y no di, muy mala aplicacion al no explicar como se hace, q mal, lastima

Using app

15 minutes

Total reviews

2

Average rating

3.0

Developer Reply

We've already tried to contact you via email and here again, we would like to offer our help in solving any difficulties related to our app. Please get back to us and allow us to learn from your feedback so that we can improve. We're always around to help solve any issues in no time!

1 / 5 Share

July 22, 2020

SLOW SUPPORT, last update of the app (requested by them) made the app stop working. I am tired of wasting time giving access to the devs, writing to them, etc... They should just make proper tests before to ask clients to update the app. I am deleting it even if when is working is very good Anyway the app is not bad at all, but if it doesn't work right away forget about having some sort of decent support.

Using app

2 months

Total reviews

35

Average rating

3.4

Developer Reply

We're really sorry you have experienced this. We don’t want to make excuses, we just want to thank you for your feedback. Our support just got better and we’re waiting for your next question or request!

5 / 5 Share

May 26, 2020

I had problems integrating it with my store but the support team managed to fix it for me (while I was still on the trial plan!). I like offering customers a way to fine tune their search quickly and this app does just that. The price is also amazing! So far I'm quite happy with it and like the easy overview dashboard as well.

Using app

4 months

Total reviews

5

Average rating

5.0

3 / 5 Share

May 26, 2020

Hi, I am trying different filters and seeing what they are like. The interface for this one is nice, but it doesn't seem to support different filters per collection, which is a requirement if you have different product ranges. It also requires some manual setup, with more work this will be a good app I think.

Using app

10 minutes

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your review! We're constantly adding features to improve our filters function and we hope that you will not be disappointed when you try our app again at some point in the future. (We've also offered our help via email to implement a workaround for you). We also want to note that our app needs just a couple of lines of HTML code added but the greatest benefit is that you get your design intact and all your app integrations working which is quite unique among search & filter apps out there. And we're always happy to help with the installation!

5 / 5 Share

May 26, 2020

I LOVE THIS APP! I cannot say enough good things about it! Did exactly what I wanted (being able to narrow down the display results by color, style, size, etc.) and for a fraction of the price of some other apps!!! The customer service is AMAZING as well!! They have installed the app for me so the coding is perfect, and made many customizations for our store. GET THIS APP!!!

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2020

I use the app and working exactly what I expected to do, so far. My search is very enhanced and can search anything no my site by entering only 1 character. Great stuff and thank you!

Using app

21 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 29, 2021

The app itself is pretty good and smooth. But the customer service is sometimes a little slow to respond. But they take feedback quite well. I have been working to get my store online www.lil-lollipop.com and same sizes were showing twice in drop-down, got the solution from the team. :) After giving it a 5 star rating i am reviewing it to 3 star. Though the app works as advertised a major flaw is when viewing on mobile the filters do not move with the page. There should be an option to place the filters at the bottom of the page. Problem Sorted by Devs

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 22, 2020

Amazing app! We love the seach and filters. And it also has an Incredible support service! Special thanks to Alex

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2020

Great App, the team is excepcional and the search engine is very useful and reliable. Thank you for the adjustments!

Using app

3 months

Total reviews

14

Average rating

5.0