Cloudshelf
In store : Product expert. Infinite choice. Zero lost sales
Rating
5.0
feedback
23
chart
#5,369
Reviews Over Time
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Reviews Summary
Cloudshelf is highly praised by users for its ability to enhance the in-store experience, improve customer engagement, and simplify product browsing and ordering processes. Users appreciate the seamless integration with Shopify, user-friendly interface, and customization options that make it easy to showcase products effectively. The app's support team, particularly Sofia, receives accolades for their responsiveness and dedication to helping users succeed. Positive themes include the convenience of self-service ordering, the effectiveness of the platform in boosting sales, and the valuable features like QR payment and virtual previews. However, some users have reported minor issues with editing banners and coupon integration.
Highlights
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All reviews
Nov. 4, 2025
Cloudshelf has enabled us to provide an easy to use self-service platform for our in-store customers, simplifying our internal processed whilst simultaneously upgrading our customer-facing offerings. With Cloudshelf, we are able to make it easy for customers to order products that are not available in-store to be dispatched to them (or friends & family!) without the hassle of leaving the store empty handed and needing to place an online order, or require a salesperson to arrange a special delivery order at the counter. Customers can browse our entire catalogue offered from our fulfilment centre and have their order dispatched to them with ease! A special shoutout to Sofia for her personal support and commitment to our success in utilising the platform. It is clear that Sofia, and the entire team at Cloudshelf, are truly passionate about ensuring their users achieve success and provide a high-class experience to their customers. The platform is easy to implement and does not take long to get accustomed to. It offers an extremely useful "Preview" function that enables you to virtually previous the platform that customers will interact with, this is an invaluable feature. The ability to offer QR payment is more than just convenient, it is pivotal in the role of offering modern payment systems that ensures the customer feels in control and safe. I am excited to continue utilising the Cloudshelf platform for our in-store customers and I hope my continued communications with the developmental team strengthen their app.
Store
Using app
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Oct. 7, 2025
Sono molto contento di collaborare con il team di CloudShelf. Ho trovato l'applicazione super comoda, ha soddisfatto ogni mia richiesta di utilizzo. Mi sono interfacciato con la simpaticissima e professionista Sofia che per ben 3 mesi mi ha aiutato con la configurazione e ad oggi grazie a loro sono riuscito ad aprire un mio store interamente Self-Service. Consiglio veramente a tutti di provare questa esperienza, l'app è fluida e funzionale e soprattutto ciò che è più importante è il servizio clienti e il team di ingegneri che sono pronti a trovare una soluzione che fa a caso tuo. Bravissimi e il meglio sempre, vi garantisco che 5 stelle non bastano. Bravi ragazzi, ottimo lavoro! Andrea Giordano, titolare di Grafica Point (Italia).
Sept. 18, 2025
Absolutely amazing app. We mostly do online, and were encountering an issue that customers shopping at our physical location would go to buy something and someone had already just bought it online. Cloudshelf has stopped that occurring, and also allowed us to remove our showroom to focus on our ecommerce.
April 8, 2025
We’ve been using CloudShelf at eSIMMY to enhance our customer experience, and it has truly exceeded our expectations! The app seamlessly integrates with our Shopify store and has made managing our product displays easier than ever. CloudShelf's user-friendly interface allows us to organise and present our eSIM products in a visually appealing way, making it simpler for customers to browse and select the right plan for their travel needs. The customisation options are fantastic, and we’ve noticed a significant improvement in how our products are presented, resulting in higher engagement and sales. The support team at CloudShelf is also top-notch. They were quick to respond and provided helpful guidance during setup. We highly recommend this app to any Shopify store owner looking for an easy-to-use, effective solution for product display! Thanks to CloudShelf, we’re able to offer a smoother, more professional shopping experience for our customers at eSIMMY.
Hello Patrik at ESimmy, Thank you so much for taking the time to leave us such a kind review. The team here at Cloudshelf are delighted to be working with you and the team at ESimmy, and it's a delight to hear how Cloudshelf is helping you to increase sales within airport locations, offering customers with a quick and simple way to purchase their international ESims. We look forward to continuing to support you on your omnichannel journey. If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on [email protected]. Best wishes, Sofia from the Customer Success team
Dec. 24, 2024
Thank you for your patience and availability. Cloudshelf is a very good option for stores'owners who want to extand their offer with reduced space. We are satisfyied so far and can't wait to see the next steps
Hello Ulrick at Decathlon Martinique, Thank you so much for taking the time to leave us such a thoughtful review. The team here at Cloudshelf are delighted to be working with you, and it's great to hear how Cloudshelf is helping you to increase sales by extending the full range to customers in-store, when space is limited. We look forward to continuing to support you on your omnichannel journey. If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on [email protected] Best wishes, Sofia from the Customer Success team
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