Cloudshelf
Cloudshelf - In-store eCommerce
Rating
5.0
feedback
23
chart
#4,361
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
13%
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Less than a year
52%
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More than a year
30%
Reviews Summary
CloudShelf is highly praised by ecommerce merchants for its ability to enhance the in-store experience, boost sales, and provide excellent customer service. Users appreciate the responsiveness of the team, the user-friendly interface, and the seamless integration with other apps like booking systems. The app is commended for allowing customers to browse and buy products easily, especially in physical shops and at events. However, some users have reported occasional issues with editing banners and coupons not working through the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 24, 2024
Thank you for your patience and availability. Cloudshelf is a very good option for stores'owners who want to extand their offer with reduced space. We are satisfyied so far and can't wait to see the next steps
June 13, 2024
CloudShelf is an excellent app for enhancing our in-store experience. They are incredibly supportive and responsive, ensuring we get the most out of the app. Highly recommended for any retailer looking to improve their in-store experience and boost sales!
Hello Mohamed at CarniStore, Thank you so much for taking the time to leave us such a kind review. We are thrilled to be working with you and the team, and it's great to hear how Cloudshelf is helping you to increase sales and enhance the in-store experience. If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on [email protected] Best wishes, Sofia from the Customer Success team
Feb. 29, 2024
Update 2: Cloudshelf has been a huge success in the past month that I have been utilizing it. I have a pop-up store located inside of a dog daycare. I do not own the dog daycare, nor do I pay the staff, I just pay rent for the space. I also do not spend more than a few minutes in this dog daycare each week. I needed some way to allow my customers to shop and securely check-out WITHOUT any interaction from the staff at the dog daycare. Cloudshelf has been a huge hit because it allows me to use banners, give full product descriptions, and is very user friendly, plus it's very eye catching. I can't say enough great things about Cloudshelf! My advice would be to regularly make a duplicated copy of your active Cloudshelf just incase you run into the issues i've had in my previous reviews. Definitely check out Cloudshelf! Update: Cloudshelf has been quick to respond and correct the issues I was experiencing. I am currently using the unpaid version of Cloudshelf and it has been an integral part in developing my business. Because of this I am upgrading my review from a 3 to a 5. __________________________________________________________________ I am appreciative and do really like Cloudshelf; however, there have been multiple occasions when editing banners that suddenly my Cloudshelf "unallocates" and I have to set the entire Cloudshelf I am working on back up again. Pictures, Products, links to social media, everything. The second issue is that none of my active coupons within Shopify work through the Cloudshelf app.
Hello William at Chief Treats, Thank you so much for taking the time to leave such a nice review. We really appreciate your patience whilst we were fixing the issues you had experienced recently, and we will do our very best to ensure that your Cloudshelf experience remains smooth and efficient. We are here to support you with any additional pop-up locations. In the meantime, if we can help with anything else, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on [email protected] Best wishes, Sofia from the Customer Success team
Oct. 22, 2023
I am sincerely very happy about my experience with Cloudshelf. The team are very responsive. They have been able to integrate my booking system to their cloud shelf! Short story, I am using a booking app name Book That App and it's now compatible with cloud shelf. Everything is working nice and the costumer love the Kiosk experience Cloudshelf provide. Thanks again to this dedicate team. I look forward for what's coming next. Cheers Vincent
Hello Vincent at Nomades du Parc, Thanks so much for taking the time to leave us an awesome review. We really appreciate your kind words. The team here are delighted to be working with you and it's great to hear how Cloudshelf is helping your customers to book their holiday rental equipment through your self-serve kiosks. We look forward to supporting you in many more locations :) If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on [email protected]. Best wishes, Sofia from the Customer Success team
May 22, 2023
Great for allowing customers the most functional way to view your online store, while at events/in physical shops. Highly recommended
Hello Toby at Only Coco Chocolates, Thank you so much for taking the time to leave us such a great review! We really appreciate your ongoing support. We're delighted to be working with you and it's great to hear how Cloudshelf is helping you to promote your full range of chocolate products to your shoppers during events and trade shows. If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on [email protected] Best wishes, Sofia from the Customer Success team
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