Rating

5.0

feedback

24

Reviews

chart

#4,503

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    33%
  • Less than a year
    62%
  • More than a year
    0%

Reviews Summary

Cloudshelf is highly praised by users for its ability to enhance the in-store experience, increase sales, and provide a user-friendly interface. Customers appreciate the responsiveness of the team and the seamless integration with other apps like booking systems. The app is commended for its functionality in showcasing products, especially in limited physical spaces, and for its customer service. However, some users have reported issues with editing banners and coupon functionality within the app.

Highlights

Enhancing in-store experience and boosting sales
Responsive customer support and integration with other apps
Functionality in showcasing products in limited spaces
Issues with editing banners and coupon functionality
User-friendly interface and seamless integration

Rating Breakdown

  • 5
    92% (22 ratings)
  • 4
    8% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 8, 2025

We’ve been using CloudShelf at eSIMMY to enhance our customer experience, and it has truly exceeded our expectations! The app seamlessly integrates with our Shopify store and has made managing our product displays easier than ever. CloudShelf's user-friendly interface allows us to organise and present our eSIM products in a visually appealing way, making it simpler for customers to browse and select the right plan for their travel needs. The customisation options are fantastic, and we’ve noticed a significant improvement in how our products are presented, resulting in higher engagement and sales. The support team at CloudShelf is also top-notch. They were quick to respond and provided helpful guidance during setup. We highly recommend this app to any Shopify store owner looking for an easy-to-use, effective solution for product display! Thanks to CloudShelf, we’re able to offer a smoother, more professional shopping experience for our customers at eSIMMY.

Store

eSIMMY

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2024

Thank you for your patience and availability. Cloudshelf is a very good option for stores'owners who want to extand their offer with reduced space. We are satisfyied so far and can't wait to see the next steps

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Ulrick at Decathlon Martinique, Thank you so much for taking the time to leave us such a thoughtful review. The team here at Cloudshelf are delighted to be working with you, and it's great to hear how Cloudshelf is helping you to increase sales by extending the full range to customers in-store, when space is limited. We look forward to continuing to support you on your omnichannel journey. If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai Best wishes, Sofia from the Customer Success team

5 / 5 Share

June 13, 2024

CloudShelf is an excellent app for enhancing our in-store experience. They are incredibly supportive and responsive, ensuring we get the most out of the app. Highly recommended for any retailer looking to improve their in-store experience and boost sales!

Using app

About 1 year

Total reviews

7

Average rating

4.4

Developer Reply

Hello Mohamed at CarniStore, Thank you so much for taking the time to leave us such a kind review. We are thrilled to be working with you and the team, and it's great to hear how Cloudshelf is helping you to increase sales and enhance the in-store experience. If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai Best wishes, Sofia from the Customer Success team

5 / 5 Share

Feb. 29, 2024

Update 2: Cloudshelf has been a huge success in the past month that I have been utilizing it. I have a pop-up store located inside of a dog daycare. I do not own the dog daycare, nor do I pay the staff, I just pay rent for the space. I also do not spend more than a few minutes in this dog daycare each week. I needed some way to allow my customers to shop and securely check-out WITHOUT any interaction from the staff at the dog daycare. Cloudshelf has been a huge hit because it allows me to use banners, give full product descriptions, and is very user friendly, plus it's very eye catching. I can't say enough great things about Cloudshelf! My advice would be to regularly make a duplicated copy of your active Cloudshelf just incase you run into the issues i've had in my previous reviews. Definitely check out Cloudshelf! Update: Cloudshelf has been quick to respond and correct the issues I was experiencing. I am currently using the unpaid version of Cloudshelf and it has been an integral part in developing my business. Because of this I am upgrading my review from a 3 to a 5. __________________________________________________________________ I am appreciative and do really like Cloudshelf; however, there have been multiple occasions when editing banners that suddenly my Cloudshelf "unallocates" and I have to set the entire Cloudshelf I am working on back up again. Pictures, Products, links to social media, everything. The second issue is that none of my active coupons within Shopify work through the Cloudshelf app.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello William at Chief Treats, Thank you so much for taking the time to leave such a nice review. We really appreciate your patience whilst we were fixing the issues you had experienced recently, and we will do our very best to ensure that your Cloudshelf experience remains smooth and efficient. We are here to support you with any additional pop-up locations. In the meantime, if we can help with anything else, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai Best wishes, Sofia from the Customer Success team

5 / 5 Share

Oct. 22, 2023

I am sincerely very happy about my experience with Cloudshelf. The team are very responsive. They have been able to integrate my booking system to their cloud shelf! Short story, I am using a booking app name Book That App and it's now compatible with cloud shelf. Everything is working nice and the costumer love the Kiosk experience Cloudshelf provide. Thanks again to this dedicate team. I look forward for what's coming next. Cheers Vincent

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Vincent at Nomades du Parc, Thanks so much for taking the time to leave us an awesome review. We really appreciate your kind words. The team here are delighted to be working with you and it's great to hear how Cloudshelf is helping your customers to book their holiday rental equipment through your self-serve kiosks. We look forward to supporting you in many more locations :) If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai. Best wishes, Sofia from the Customer Success team

All reviews

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