Cloudshelf
Cloudshelf is highly praised by ecommerce merchants for its ability to create a self-service kiosk at a fraction of the cost compared to traditional setups. Users appreciate the ease of use, exceptional customer service, and quick responsiveness of the team. The app allows businesses to offer a seamless in-store experience, enabling customers to browse and order products conveniently. Positive themes in the reviews include the app's user-friendly interface, customization options, and the ability to showcase products effectively. Customers also highlight the excellent support provided by the Cloudshelf team, particularly mentioning specific team members like Sofia.
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We were tasked with opening a store on site of our business. We were faced with a difficult decision for operating hours. We researched and found that Cloudshelf provides businesses the ability to create a self-service kiosk at a fraction of the cost compared to purchasing a kiosk set up. The app has been easy to use and the customer service has been phenomenal. Any small issue we have noticed or if our customers made a suggestion, the team was fast to add changes and is always open for feedback. I would highly recommend Cloudshelf!
Hello Adam at BERA Store, Thank you so much for taking the time to leave us such a kind review. The team here at Cloudshelf are delighted to hear how we've been able to support your on-site store launch, giving you a self-service kiosk solution at a fraction of the cost of a traditional kiosk setup, while making it easy to manage your operating hours your way. It also means a lot to know our team has been quick to act on feedback and any small suggestions along the way, that's exactly the kind of partnership we aim for. We look forward to continuing to support you on your omnichannel journey. If you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on [email protected]. Best wishes, Sofia from the Customer Success team
Cloudshelf has enabled us to provide an easy to use self-service platform for our in-store customers, simplifying our internal processed whilst simultaneously upgrading our customer-facing offerings. With Cloudshelf, we are able to make it easy for customers to order products that are not available in-store to be dispatched to them (or friends & family!) without the hassle of leaving the store empty handed and needing to place an online order, or require a salesperson to arrange a special delivery order at the counter. Customers can browse our entire catalogue offered from our fulfilment centre and have their order dispatched to them with ease! A special shoutout to Sofia for her personal support and commitment to our success in utilising the platform. It is clear that Sofia, and the entire team at Cloudshelf, are truly passionate about ensuring their users achieve success and provide a high-class experience to their customers. The platform is easy to implement and does not take long to get accustomed to. It offers an extremely useful "Preview" function that enables you to virtually previous the platform that customers will interact with, this is an invaluable feature. The ability to offer QR payment is more than just convenient, it is pivotal in the role of offering modern payment systems that ensures the customer feels in control and safe. I am excited to continue utilising the Cloudshelf platform for our in-store customers and I hope my continued communications with the developmental team strengthen their app.
Hello Dan at Knobby Underwear, Thank you so much for this thoughtful review. It's fantastic to hear how Cloudshelf has simplified your in-store processes while giving customers an easy way to order from your full product catalogue. I'm also really touched by your kind words about our support. It's been a pleasure helping you get the most from features like Preview and QR payments. We look forward to continuing to grow with you. If you ever have more thoughts on how we can improve, reach us anytime on [email protected]. Best wishes, Sofia from the Customer Success team
Sono molto contento di collaborare con il team di CloudShelf. Ho trovato l'applicazione super comoda, ha soddisfatto ogni mia richiesta di utilizzo. Mi sono interfacciato con la simpaticissima e professionista Sofia che per ben 3 mesi mi ha aiutato con la configurazione e ad oggi grazie a loro sono riuscito ad aprire un mio store interamente Self-Service. Consiglio veramente a tutti di provare questa esperienza, l'app è fluida e funzionale e soprattutto ciò che è più importante è il servizio clienti e il team di ingegneri che sono pronti a trovare una soluzione che fa a caso tuo. Bravissimi e il meglio sempre, vi garantisco che 5 stelle non bastano. Bravi ragazzi, ottimo lavoro! Andrea Giordano, titolare di Grafica Point (Italia).
Ciao Andrea, Grazie mille per queste bellissime parole. Siamo davvero felici di aver potuto supportarti nell'apertura del tuo store completamente self-service, ed è un piacere sapere che l'app si è dimostrata fluida e in linea con ogni tua esigenza. Sono anche molto contenta di aver potuto seguirti personalmente in questi mesi, il tuo entusiasmo per il progetto si sente tutto! Continueremo a essere al tuo fianco nel tuo percorso omnichannel. Se hai altri suggerimenti su come migliorare Cloudshelf, scrivici pure quando vuoi a [email protected]. Un caro saluto, Sofia del team Customer Success
Absolutely amazing app. We mostly do online, and were encountering an issue that customers shopping at our physical location would go to buy something and someone had already just bought it online. Cloudshelf has stopped that occurring, and also allowed us to remove our showroom to focus on our ecommerce.
We’ve been using CloudShelf at eSIMMY to enhance our customer experience, and it has truly exceeded our expectations! The app seamlessly integrates with our Shopify store and has made managing our product displays easier than ever. CloudShelf's user-friendly interface allows us to organise and present our eSIM products in a visually appealing way, making it simpler for customers to browse and select the right plan for their travel needs. The customisation options are fantastic, and we’ve noticed a significant improvement in how our products are presented, resulting in higher engagement and sales. The support team at CloudShelf is also top-notch. They were quick to respond and provided helpful guidance during setup. We highly recommend this app to any Shopify store owner looking for an easy-to-use, effective solution for product display! Thanks to CloudShelf, we’re able to offer a smoother, more professional shopping experience for our customers at eSIMMY.
Hello Patrik at ESimmy, Thank you so much for taking the time to leave us such a kind review. The team here at Cloudshelf are delighted to be working with you and the team at ESimmy, and it's a delight to hear how Cloudshelf is helping you to increase sales within airport locations, offering customers with a quick and simple way to purchase their international ESims. We look forward to continuing to support you on your omnichannel journey. If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on [email protected]. Best wishes, Sofia from the Customer Success team
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