CMOffer Dropshipping
Order management, Products management, Inventory management
Rating
2.1
feedback
5
chart
#9,925
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
20%
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Less than a year
60%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback from users. On the positive side, one user praises the app as a game-changer with exceptional support from a dedicated team. They highlight the user-friendly interface, efficient performance, and constant improvement based on user feedback. The support team, including individuals like Mr. Alfredo, Mrs. Chloe, and Mrs. Agatha, is commended for their professionalism and prompt responses to queries and issues. The app has significantly improved the user's workflow, making tasks more efficient and enhancing productivity. On the negative side, several users express frustration with the app's reliability and customer service. Issues such as orders not being fulfilled, lack of response from the support team, and technical problems with the app are mentioned. Some users had to resort to dispute processes to get refunds, while others criticized the lack of communication and unresponsiveness of the support team during specific hours. Overall, while the app offers valuable features and support to some users, others have faced challenges with its functionality and service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 12, 2024
Not reliable! First 3 orders went well. One item that I ordered was available from their app. After I ordered, I didn't hear anything back. After 2weeks, I had to check with them because it wasn't shipped. They don't respond fast either. They responded saying that the item I ordered is no longer there. Is anyone working there? They didn't inform if the product discontinues and showed still available in the app. So they refunded money to their app. I asked them to refund to my credit card. They never did. So I had to go through Dispute process with Paypal to get money back. Customer service is horrible, you can't rely on this vendor.
July 29, 2023
A Game-Changing App with Exceptional Support Team - A Year of Dependability I have been using this app for nearly a year now, and it has become an indispensable tool in my work routine. Its outstanding performance and user-friendly interface have made my tasks more efficient, and I am pleased to share my experience with you. First and foremost, I must commend the exceptional support team that stands behind this app. Their level of professionalism and dedication is simply unparalleled. Whenever I encountered any issues or had questions, the support team's responsiveness has been nothing short of impressive. Queries and concerns are addressed swiftly, ensuring that my work is not hampered by technical difficulties. One particular standout in the support team is Mr. Alfredo. His prompt and efficient responses have saved the day on numerous occasions. His dedication to ensuring the app's users are satisfied is evident, and I genuinely appreciate his efforts in resolving any problems I encountered. His expertise and assistance have been crucial in maximizing the app's potential. But the commendation doesn't stop there. I am equally grateful to Mrs. Chloe and Mrs. Agatha, who have also been part of my support experience. Their continuous and professional communication has been a delight, and it's evident that they truly care about the app's users. Together with Mr. Alfredo, they form a team that embodies excellence and customer-centricity. The app itself is a game-changer. Its user interface is intuitive and sleek, making it easy to navigate and utilize the various features effectively. Over the course of the year, I have witnessed the app's development and the addition of new features based on user feedback, which shows a commitment to constant improvement. I heavily rely on this app for my work, and it has never disappointed. It has streamlined my tasks, improved productivity, and ultimately made my professional life smoother. Whether it's tracking data, organizing information, or collaborating with colleagues, this app has become an integral part of my workflow. In conclusion, I cannot speak highly enough of this app and the support team behind it. The combination of a phenomenal app and a top-tier support team has made my experience truly exceptional. If you're seeking an app that delivers on its promises and a support team that goes above and beyond, look no further. To Mr. Alfredo, Mrs. Chloe, Mrs. Agatha, and the rest of the team, you have my utmost respect and gratitude. Thank you for a fantastic year, and I eagerly look forward to what the future holds for this remarkable app.
Jan. 13, 2023
Paket kam niemals an. Sehr unzuverlässig. Ich würde euch empfehlen cmoffer nicht zu benutzen. Die ziehen euch einfach nur ab
Thank you for the review. You package arrvied successfully on 17th., Jan 2023. Welcome to track on the post website.
Jan. 3, 2023
Is anyone working here? The chat is disconnected. No response to email. Should this app be on Shopify?
Thank you for your valuable comments. We offer a personalized 1-to-1 service and are committed to providing you with a better sales experience
Dec. 2, 2022
I've been going back and forth with their support. The app doesn't work. When you upload a personalized product all the input fields for the customers are missing. They keeping saying the same thing over and over. It annoying because they don't have a technically department to trouble shoot the issue. If you are in the US support doesn't reply during US hours. I wait one day for all my replies. It says they are online but they are not. Don't waist our time downloading this app while its in beta.
Thank you for your comments. To improve the sales experience, we have implemented a 1-to-1 customer service. Responses to your questions in the shortest time
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