CMOffer Dropshipping for Shopify

CMOffer Dropshipping

Order management, Products management, Inventory management

Developer
View on App Store

Rating

2.1

feedback

5

Reviews

chart

#9,669

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    20%
  • Less than a year
    60%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users praise the app for its outstanding performance, user-friendly interface, and the exceptional support team behind it. The support team, including individuals like Mr. Alfredo, Mrs. Chloe, and Mrs. Agatha, is commended for their professionalism, dedication, and prompt responses to queries and concerns. Users appreciate the continuous communication and efforts made by the support team to ensure customer satisfaction. The app itself is described as a game-changer, with an intuitive interface and regular updates based on user feedback, enhancing productivity and workflow efficiency. On the negative side, users have reported issues with reliability, slow response times from customer service, and technical problems with the app. Some users experienced delays in shipping, lack of response to emails and chat inquiries, and difficulties with the app's functionality, such as missing input fields for personalized products. Additionally, there are complaints about the lack of a technical department for troubleshooting and inconsistent support availability during US hours. Overall, while the app has been beneficial for some users, others have faced challenges with its reliability and customer service.

Highlights

Outstanding performance and user-friendly interface
Exceptional support team
Reliability and customer service issues
Technical problems with the app
Inconsistent support availability

Rating Breakdown

  • 5
    20% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    80% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 12, 2024

Not reliable! First 3 orders went well. One item that I ordered was available from their app. After I ordered, I didn't hear anything back. After 2weeks, I had to check with them because it wasn't shipped. They don't respond fast either. They responded saying that the item I ordered is no longer there. Is anyone working there? They didn't inform if the product discontinues and showed still available in the app. So they refunded money to their app. I asked them to refund to my credit card. They never did. So I had to go through Dispute process with Paypal to get money back. Customer service is horrible, you can't rely on this vendor.

Using app

--

Total reviews

3

Average rating

2.3

5 / 5 Share

July 29, 2023

A Game-Changing App with Exceptional Support Team - A Year of Dependability I have been using this app for nearly a year now, and it has become an indispensable tool in my work routine. Its outstanding performance and user-friendly interface have made my tasks more efficient, and I am pleased to share my experience with you. First and foremost, I must commend the exceptional support team that stands behind this app. Their level of professionalism and dedication is simply unparalleled. Whenever I encountered any issues or had questions, the support team's responsiveness has been nothing short of impressive. Queries and concerns are addressed swiftly, ensuring that my work is not hampered by technical difficulties. One particular standout in the support team is Mr. Alfredo. His prompt and efficient responses have saved the day on numerous occasions. His dedication to ensuring the app's users are satisfied is evident, and I genuinely appreciate his efforts in resolving any problems I encountered. His expertise and assistance have been crucial in maximizing the app's potential. But the commendation doesn't stop there. I am equally grateful to Mrs. Chloe and Mrs. Agatha, who have also been part of my support experience. Their continuous and professional communication has been a delight, and it's evident that they truly care about the app's users. Together with Mr. Alfredo, they form a team that embodies excellence and customer-centricity. The app itself is a game-changer. Its user interface is intuitive and sleek, making it easy to navigate and utilize the various features effectively. Over the course of the year, I have witnessed the app's development and the addition of new features based on user feedback, which shows a commitment to constant improvement. I heavily rely on this app for my work, and it has never disappointed. It has streamlined my tasks, improved productivity, and ultimately made my professional life smoother. Whether it's tracking data, organizing information, or collaborating with colleagues, this app has become an integral part of my workflow. In conclusion, I cannot speak highly enough of this app and the support team behind it. The combination of a phenomenal app and a top-tier support team has made my experience truly exceptional. If you're seeking an app that delivers on its promises and a support team that goes above and beyond, look no further. To Mr. Alfredo, Mrs. Chloe, Mrs. Agatha, and the rest of the team, you have my utmost respect and gratitude. Thank you for a fantastic year, and I eagerly look forward to what the future holds for this remarkable app.

Using app

8 months

Total reviews

10

Average rating

5.0

1 / 5 Share

Jan. 13, 2023

Paket kam niemals an. Sehr unzuverlässig. Ich würde euch empfehlen cmoffer nicht zu benutzen. Die ziehen euch einfach nur ab

Store

Loayna

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for the review. You package arrvied successfully on 17th., Jan 2023. Welcome to track on the post website.

1 / 5 Share

Jan. 3, 2023

Is anyone working here? The chat is disconnected. No response to email. Should this app be on Shopify?

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your valuable comments. We offer a personalized 1-to-1 service and are committed to providing you with a better sales experience

1 / 5 Share

Dec. 2, 2022

I've been going back and forth with their support. The app doesn't work. When you upload a personalized product all the input fields for the customers are missing. They keeping saying the same thing over and over. It annoying because they don't have a technically department to trouble shoot the issue. If you are in the US support doesn't reply during US hours. I wait one day for all my replies. It says they are online but they are not. Don't waist our time downloading this app while its in beta.

Using app

26 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your comments. To improve the sales experience, we have implemented a 1-to-1 customer service. Responses to your questions in the shortest time

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