All reviews

Rating Breakdown

  • 5
    76% (26 ratings)
  • 4
    6% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    9% (3 ratings)
  • 1
    6% (2 ratings)
Review RSS Feed Review RSS Feed

2 / 5 Share

Feb. 8, 2024

Nice Page Builder, but to make a page the main page you have to add a code to your index.liquid. But my store doesn't have that, just an index.json. Contacting is difficult, usually I don't get a response.

Using app

--

Total reviews

4

Average rating

3.5

5 / 5 Share

April 23, 2022

I recently had trouble in updating to my latest theme from an old legacy theme. The team were quick to respond to my questions and together all issues were quickly overcome. Very happy, thank you.

Using app

About 3 years

Total reviews

3

Average rating

4.7

1 / 5 Share

Feb. 7, 2022

Customer support is terrible!!!! I have tried to contact them via e-mail many times throughout 2021 and I have not heard from them at all. Their app works well, but when you need help, they are NOWHERE TO BE FOUND...... HOW CAN I REACH OUT TO YOU????????????

Using app

Over 2 years

Total reviews

6

Average rating

3.7

Developer Reply

Hi Enrique, we are very sorry for the inconvenience caused. We have tried to search for e-mails from you, but we can't see anything in our mailbox. Please let me know how we can help you and we will treat it as a priority. Once again we are very sorry if we missed an email from you. Kind regards, Magda

5 / 5 Share

Oct. 18, 2021

We just created our first page with this Page Builder & PRO page editor and it came out great. Customer support was really helpful with a question we had, allowing us to resolve our issue and go live quickly. Looking forward to utilizing this app a lot more!

Store

gCreate

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

I loaded the app on our NPO ecomm site because I wanted a singular look and feel. Wow!!! I fumbled several times and duplicated code on some pages, but Adam is by far the BEST!!! Patient, knowledgeable and simply kind. Love that I can ask for assistance at 2am AST and being in the UK get an instant response. Thank you CMSPro for a powerful app, that in reality simply flows. With gratitude, Adelaide

Using app

About 2 years

Total reviews

5

Average rating

5.0

4 / 5 Share

July 13, 2021

This webpage builder is nice. Been using the app for over a year, however, the company has yet to bring new template pages to choose from to date, which will allow the user to flow through building pages faster with better templates. Esp ones for product collection pages.

Using app

Over 1 year

Total reviews

13

Average rating

4.8

5 / 5 Share

June 28, 2021

This software allowed me to code custom HTML/CSS/JavaScript. Page Builder Pro handled all the liquid code translations. I had a minor concern and their support addressed it without any hassle. Impressive software, impressive service, and a godsend!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2021

Prompt helpful customer service. The app does take a narrow learning curve but the tech support is really helpful and can help you customize pages to your liking.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2020

great ! very easy to use ;) i use it to custom several pages on my atlantic theme; i fully recommend !

Using app

About 1 year

Total reviews

4

Average rating

5.0

3 / 5 Share

June 3, 2020

This app would be perfect. Except customer support has taken over 24 hours and still no response, there is no way to see the mobile app version of what you are editing. And the page lags a lot. It takes so long to scroll up and down. IF not for these minor technicalities it would be a perfect 5

Store

Kronin+

Using app

13 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi, Thank you for your review. We checked our mailbox but we can't see any messages from you. Could you please forward your message to: [email protected] . Our support team will get back to you.

2 / 5 Share

May 7, 2020

It would be great if support would respond to my emails. I have issues with making pages mobile friendly and want help in creating certain functions. I have reached out several times and no reply. I tried both from the app and [email protected] and no reply so I am reaching out here hoping someone from support will respond. I like the app but I need some guidance and help.

Using app

5 months

Total reviews

1

Average rating

2.0

1 / 5 Share

April 25, 2020

stay away of this app i installed it ruined my store also all your content are on their server you dont have control in your content it takes me lot of time to recover only one product all content disapired from my shopify store

Using app

24 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your review. If there is a problem with the app please contact our support at [email protected] . We can help you to resolve every problem and we reply in a timely manner.

5 / 5 Share

April 18, 2020

I wish I could give this app 6 stars! The software is so comprehensive (once you learn it) - wasnt much of a learning curve and Adam's excellent customer support helped me out. He was very kind and patient and timely with some of my requests, I have been on Shopify with one store for around 7 years and now am using Gravity's app for the first time with a new store. I have worked with so many apps over the years, Some good, some not so good. This one is the BEST.

Using app

About 2 months

Total reviews

10

Average rating

4.6

5 / 5 Share

April 17, 2020

This app is very easy to use, and their support team is friendly and quite helpful - I like how easy it is to customize and match my current theme.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2020

Easy to use drag and drop page builder for Shopify. This really helped us to bring our site alive. Excellent customer service, highly recommended.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2020

This is a good one. Would just need a chat for support, but answers are pretty quick. I use it on all of my stores.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2020

This app is perfect for customizing pages to meet your brand aesthetic and WOW your customers! Besides that, I love their support team! I had an issue with my custom pages for some reason, and Adam was able to respond quickly, literally within minutes, and resolve my issue with ease! This app is definitely where it's at!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2020

EXTRAORDINAIRE !!!!! This app is with no doubt the best in his category. Even better than PageFly, GemPages, Shogun, etc... It reminds me of Elementor and Divi on Wordpress. In no time I resolved an issue on my front page and that was so easy that I'm wondering why I didn't test this app before instead of wasting money on "mainstream" apps. GREAT JOB guys !!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2019

Brilliant app, has some great modules and pre made templates. Love the fact we can edit existing pages such as collections pages, product pages etc and make them all individual. Support has been fantastic, as with anything it didnt work straight out of the box, but after a couple of emails and a very nice phone call from Adam in support we was up and running in no time. They have added some functionality to the app for us and have even helped us fix some other issues we had previous to installing the app.

Using app

Almost 4 years

Total reviews

9

Average rating

4.3

5 / 5 Share

July 18, 2019

Very useful app, the best editor available in my opinion. Great support - polite, helpful, they know how to retain a customer (thank you Adam for resolving our issue). I highly recommend this product!

Using app

5 months

Total reviews

6

Average rating

4.0