CoAttend ‑ Booking app
CoAttend is praised for its excellent functionality, customizable features, and intuitive usage. Users appreciate the responsive and supportive customer service, especially mentioning Akis from the support team. The app is commended for its ability to handle complex event schedules, provide grid view of event calendars, and offer easy booking for various types of events. However, some users mentioned logical weaknesses that made the app not usable for them. Overall, CoAttend is highly recommended for event ticketing and booking needs, with users expressing satisfaction with the app's performance and continuous improvements.
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Excellent, multi-functional app with a phenomenal and responsive support team. Our store hosts multiple live events at a time that require group bookings. This app has provided all the required functionality for complicated event schedules, as well as the ability to customize automated email notifications for every event. Akis on the support team has helped resolve multiple questions and issues for us, including facilitating custom developments for our store, and has been simply wonderful to work with.
Hi, Thank you so much for taking the time to leave such a detailed and positive review. We are thrilled to hear that the app has been a great fit for your complex event scheduling and group booking needs. It's especially rewarding to know that the customizable email notifications have made a significant impact on your business. We're committed to providing powerful tools and exceptional support, and feedback like yours makes it all worthwhile. We're looking forward to continuing to support your store's success!
not dependable for suitable for businesses that busy. Glitches and over bookings happen frequently
Hi, We're truly sorry to hear that your experience hasn’t met your expectations. We take all feedback very seriously and are committed to continuously improving our app and service. We’ve attempted to reach out to you via email but unfortunately haven’t received a response. We’d really appreciate the opportunity to better understand the issues you’ve encountered, so our team can investigate thoroughly and work on a permanent solution. It’s worth noting that no other merchants have reported similar issues, and our monitoring shows your store has been actively using our app since January 2024 without any recorded errors or disruptions. We remain available to assist further should any problems arise. Thank you again for your time and continued support, we truly value your business and are here to help anytime.
I've tried other apps and this one works great for our needs.
Thanks so much for your feedback! We're really glad to hear the app is working well for your needs. If you ever have any questions or suggestions, feel free to reach out!
Good app with good and courteous service. I love the grid view of the event calendar! Unfortunately, in my opinion, it has a few logical weaknesses and is therefore not usable for me. Nevertheless, 4 deserved stars
Thank you for your positive feedback and for highlighting the features you enjoyed! We appreciate your input on the areas that didn’t meet your needs. Your comments are valuable to us, and we’ll keep them in mind as we continue to develop the app. We're glad to have earned 4 stars from you and hope to better meet your expectations in the future!
The CoAttend team is unmatched in customer support. My events are fairly complex and require a decent amount of customizations for reporting purposes; their team was wonderful in helping to program those customizations and welcomed my feedback. They've met every challenge head-on, and I cannot thank them enough. They're fast, resourceful, and very kind. I will stick with CoAttend for my event ticketing as long as I can, and I will recommend CoAttend to everyone who needs ticketing for any event.
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