CoAttend ‑ Booking app
The CoAttend app has received mostly positive reviews from users. Customers praise the app for its multi-functional capabilities, excellent customer support, and customization options for event scheduling and email notifications. The support team, especially Akis, is highlighted for being responsive, helpful, and accommodating to custom development requests. Users appreciate the intuitive interface, regular updates, and the ability to handle complex event setups. However, some users have experienced glitches and overbookings, leading to concerns about the app's reliability for busy businesses. Despite this, the majority of reviews commend CoAttend for its user-friendly booking platform and efficient support team.
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Excellent, multi-functional app with a phenomenal and responsive support team. Our store hosts multiple live events at a time that require group bookings. This app has provided all the required functionality for complicated event schedules, as well as the ability to customize automated email notifications for every event. Akis on the support team has helped resolve multiple questions and issues for us, including facilitating custom developments for our store, and has been simply wonderful to work with.
Hi, Thank you so much for taking the time to leave such a detailed and positive review. We are thrilled to hear that the app has been a great fit for your complex event scheduling and group booking needs. It's especially rewarding to know that the customizable email notifications have made a significant impact on your business. We're committed to providing powerful tools and exceptional support, and feedback like yours makes it all worthwhile. We're looking forward to continuing to support your store's success!
not dependable for suitable for businesses that busy. Glitches and over bookings happen frequently
Hi, We're truly sorry to hear that your experience hasn’t met your expectations. We take all feedback very seriously and are committed to continuously improving our app and service. We’ve attempted to reach out to you via email but unfortunately haven’t received a response. We’d really appreciate the opportunity to better understand the issues you’ve encountered, so our team can investigate thoroughly and work on a permanent solution. It’s worth noting that no other merchants have reported similar issues, and our monitoring shows your store has been actively using our app since January 2024 without any recorded errors or disruptions. We remain available to assist further should any problems arise. Thank you again for your time and continued support, we truly value your business and are here to help anytime.
I've tried other apps and this one works great for our needs.
Thanks so much for your feedback! We're really glad to hear the app is working well for your needs. If you ever have any questions or suggestions, feel free to reach out!
Good app with good and courteous service. I love the grid view of the event calendar! Unfortunately, in my opinion, it has a few logical weaknesses and is therefore not usable for me. Nevertheless, 4 deserved stars
Thank you for your positive feedback and for highlighting the features you enjoyed! We appreciate your input on the areas that didn’t meet your needs. Your comments are valuable to us, and we’ll keep them in mind as we continue to develop the app. We're glad to have earned 4 stars from you and hope to better meet your expectations in the future!
The CoAttend team is unmatched in customer support. My events are fairly complex and require a decent amount of customizations for reporting purposes; their team was wonderful in helping to program those customizations and welcomed my feedback. They've met every challenge head-on, and I cannot thank them enough. They're fast, resourceful, and very kind. I will stick with CoAttend for my event ticketing as long as I can, and I will recommend CoAttend to everyone who needs ticketing for any event.
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