COD: Advanced Cash on Delivery
Best COD Verification App for Shopify
Rating
4.7
feedback
10
chart
#4,448
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
30%
-
Less than a day
0%
-
Less than a month
30%
-
Less than a year
30%
-
More than a year
10%
Reviews Summary
The reviews for the app are mostly positive, highlighting features like frictionless COD OTP verification, effective chargeback prevention, reduced manual calls for COD confirmations, and responsive customer support. Users appreciate the competitive pricing, clear order tagging, and continuous flow of checkout experience with OTP embedded in the process. However, there are some negative aspects mentioned, such as the app stopping working after a period of time, lack of support with unresponsive contact numbers and emails, and issues with reinstalling the app and losing credits.
Highlights
Review RSS Feed
All reviews
April 13, 2024
Jan. 2, 2024
Hi, the app is weird , it stops working after a certain period of time. no support. the number is switched off and no email response. Also i tried uninstalling and reinstalled the app. i also lost my $15 credit inside it.
Dear Customer, Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience caused by the app's malfunction. We understand how frustrating this must have been, especially with the loss of your $15 credit. We want to assure you that we have addressed the syncing issue with Shopify, which was at the root of the problem. This fix was implemented on January 3rd, and we hope it has significantly improved your app experience. Additionally, we have credited the $15 back to your account as a gesture of our commitment to customer satisfaction and to rectify the inconvenience caused. We deeply value your business and strive to provide a seamless experience. If you face any further issues or have any queries, please don't hesitate to contact us. We are here to support you. Thank you for your patience and understanding. Best regards, Arpit Team Zegsu
Sept. 11, 2023
Very pleased with this app it does exactly what I need it to I sell high dollar ticket items and chargebacks need to be prevented as much as possible this app allows me to implant that mental seed in the customers head knowing they OTP verified the charge they can't say it wasn't me. So as long as we will the order we are able to prevent chargebacks. We absolutely love this app and the customer support isn't in real time but the definitely take care of any issues that come up within a reasonable timeframe.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more