COD: Advanced Cash on Delivery
Best COD Verification App for Shopify
Rating
4.7
feedback
11
chart
#16,738
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
27%
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Less than a day
0%
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Less than a month
36%
-
Less than a year
27%
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More than a year
9%
Reviews Summary
The reviews for this Shopify app are mostly positive, with users praising its effectiveness in reducing chargebacks and improving COD confirmations. Customers appreciate the seamless checkout experience with OTP verification and the competitive pricing compared to other similar apps. The customer support is responsive and helpful, addressing any issues in a reasonable timeframe. However, there are some negative reviews mentioning issues with the app stopping after a period of time and lack of support, leading to frustration and loss of credits.
Highlights
Review RSS Feed
All reviews
April 13, 2024
Jan. 2, 2024
Hi, the app is weird , it stops working after a certain period of time. no support. the number is switched off and no email response. Also i tried uninstalling and reinstalled the app. i also lost my $15 credit inside it.
Dear Customer, Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience caused by the app's malfunction. We understand how frustrating this must have been, especially with the loss of your $15 credit. We want to assure you that we have addressed the syncing issue with Shopify, which was at the root of the problem. This fix was implemented on January 3rd, and we hope it has significantly improved your app experience. Additionally, we have credited the $15 back to your account as a gesture of our commitment to customer satisfaction and to rectify the inconvenience caused. We deeply value your business and strive to provide a seamless experience. If you face any further issues or have any queries, please don't hesitate to contact us. We are here to support you. Thank you for your patience and understanding. Best regards, Arpit Team Zegsu
Sept. 11, 2023
Very pleased with this app it does exactly what I need it to I sell high dollar ticket items and chargebacks need to be prevented as much as possible this app allows me to implant that mental seed in the customers head knowing they OTP verified the charge they can't say it wasn't me. So as long as we will the order we are able to prevent chargebacks. We absolutely love this app and the customer support isn't in real time but the definitely take care of any issues that come up within a reasonable timeframe.
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