COD: Advanced Cash on Delivery
Charge a fee for COD orders along with OTP verification
Rating
4.8
feedback
12
chart
#15,803
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
25%
-
Less than a day
0%
-
Less than a month
33%
-
Less than a year
33%
-
More than a year
8%
Reviews Summary
The reviews for this Shopify App are mostly positive, with users praising its effectiveness in reducing manual calls for COD confirmations and preventing chargebacks. Customers appreciate the seamless checkout experience with OTP verification and the competitive pricing compared to other similar apps. The customer support is responsive and helpful, addressing any issues in a reasonable timeframe. However, there are some negative reviews mentioning issues with the app stopping after a period of time, lack of support, and difficulties in recharging. Some users also mentioned missing features like the ability to put orders on hold until verified.
Highlights
Review RSS Feed
All reviews
April 13, 2024
Jan. 2, 2024
Hi, the app is weird , it stops working after a certain period of time. no support. the number is switched off and no email response. Also i tried uninstalling and reinstalled the app. i also lost my $15 credit inside it.
Dear Customer, Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience caused by the app's malfunction. We understand how frustrating this must have been, especially with the loss of your $15 credit. We want to assure you that we have addressed the syncing issue with Shopify, which was at the root of the problem. This fix was implemented on January 3rd, and we hope it has significantly improved your app experience. Additionally, we have credited the $15 back to your account as a gesture of our commitment to customer satisfaction and to rectify the inconvenience caused. We deeply value your business and strive to provide a seamless experience. If you face any further issues or have any queries, please don't hesitate to contact us. We are here to support you. Thank you for your patience and understanding. Best regards, Arpit Team Zegsu
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