COD: Advanced Cash on Delivery
Best COD Verification App for Shopify
Rating
4.5
feedback
14
chart
#3,012
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
21%
-
Less than a day
7%
-
Less than a month
14%
-
Less than a year
29%
-
More than a year
21%
Reviews Summary
The reviews for the app are overwhelmingly positive, with most users giving it a 5-star rating. Users appreciate the ease of use, effectiveness in reducing chargebacks, and the responsive customer support. The app is praised for its frictionless COD OTP process, competitive pricing, and the option to send OTP via SMS and WhatsApp. Users also like the tagging feature for order status differentiation. However, there are some negative aspects highlighted in one review, such as the app stopping working after a period of time, lack of support, and loss of credits. Some users also mentioned minor issues like high costs for WhatsApp notifications and limitations in the Shopify API.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 13, 2024
Jan. 2, 2024
Hi, the app is weird , it stops working after a certain period of time. no support. the number is switched off and no email response. Also i tried uninstalling and reinstalled the app. i also lost my $15 credit inside it.
Dear Customer, Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience caused by the app's malfunction. We understand how frustrating this must have been, especially with the loss of your $15 credit. We want to assure you that we have addressed the syncing issue with Shopify, which was at the root of the problem. This fix was implemented on January 3rd, and we hope it has significantly improved your app experience. Additionally, we have credited the $15 back to your account as a gesture of our commitment to customer satisfaction and to rectify the inconvenience caused. We deeply value your business and strive to provide a seamless experience. If you face any further issues or have any queries, please don't hesitate to contact us. We are here to support you. Thank you for your patience and understanding. Best regards, Arpit Team Zegsu
Sept. 28, 2023
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