Rating

4.7

feedback

16

Reviews

chart

#10,121

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    19%
  • Less than a day
    12%
  • Less than a month
    12%
  • Less than a year
    31%
  • More than a year
    19%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with most users giving it a 5-star rating. Users appreciate the ease of use, effectiveness in reducing chargebacks, and the responsive customer support. The app is praised for its frictionless COD OTP process, competitive pricing, and the ability to send OTP via SMS and WhatsApp. Users also mention a significant reduction in manual calls and the convenience of IVR calls for order confirmations. However, there is a negative review highlighting issues with the app stopping after a period of time, lack of support, and losing credit. Some users also mention a missing feature of putting orders on hold until verified.

Highlights

Ease of use and effectiveness
Responsive customer support
Reduction in manual calls and chargebacks
Missing feature for order verification
Negative review regarding app issues and lack of support

Rating Breakdown

  • 5
    94% (15 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 4, 2024

Using app

--

Total reviews

39

Average rating

5.0

5 / 5 Share

July 26, 2024

great to use this app in shoipfy

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2024

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 13, 2024

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Using app

4 minutes

Total reviews

1

Average rating

5.0

All reviews

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