COD: Advanced Cash on Delivery for Shopify

COD: Advanced Cash on Delivery

Best COD Verification App for Shopify

Developer

Rating

4.5

feedback

14

Reviews

chart

#11,583

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    21%
  • Less than a day
    7%
  • Less than a month
    14%
  • Less than a year
    29%
  • More than a year
    21%

Reviews Summary

The reviews for the app are mostly positive, with users praising its effectiveness in reducing chargebacks and improving COD confirmations. Customers appreciate the seamless checkout experience with OTP verification and the competitive pricing compared to other similar apps. The customer support is responsive and helpful, addressing any issues in a reasonable timeframe. However, there are some negative reviews mentioning issues with the app stopping after a period of time, lack of support, and difficulties in contacting the team for assistance. One user also mentioned losing credit inside the app.

Highlights

Effectiveness in reducing chargebacks and improving COD confirmations
Seamless checkout experience with OTP verification
Competitive pricing and responsive customer support
Issues with app functionality and lack of support
Loss of credit inside the app

Rating Breakdown

  • 5
    93% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 4, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2024

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Using app

4 minutes

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 2, 2024

Hi, the app is weird , it stops working after a certain period of time. no support. the number is switched off and no email response. Also i tried uninstalling and reinstalled the app. i also lost my $15 credit inside it.

Store

Scentos

Using app

About 2 years

Total reviews

2

Average rating

1.0

Developer Reply

Dear Customer, Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience caused by the app's malfunction. We understand how frustrating this must have been, especially with the loss of your $15 credit. We want to assure you that we have addressed the syncing issue with Shopify, which was at the root of the problem. This fix was implemented on January 3rd, and we hope it has significantly improved your app experience. Additionally, we have credited the $15 back to your account as a gesture of our commitment to customer satisfaction and to rectify the inconvenience caused. We deeply value your business and strive to provide a seamless experience. If you face any further issues or have any queries, please don't hesitate to contact us. We are here to support you. Thank you for your patience and understanding. Best regards, Arpit Team Zegsu

5 / 5 Share

Sept. 28, 2023

Using app

7 months

Total reviews

3

Average rating

5.0

All reviews

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