Josephine & Co NL review for Code Returns & Exchanges
June 23, 2022
We mainly started using this app to be able to offer exchanges to our customers, which works a charm! This app also simplifies our refund process and is easy and intuitive to use for both ourselves and our customers. Support is quick and skillful. One small minus is that it would have been nice to have a complete data-analysis as a standard feature (why are products returned?).
Developer Reply
Thank you for your feedback on the app. The return reasons data analysis is definitively something we have on our roadmap. This helps the merchant to understand why products are returned and where to improve.
Developer
Shopify App Store