CodeInspire Accessibility Tool for Shopify

CodeInspire Accessibility Tool

Website Accessibility Tool for WCAG, EAA, & ADA Compliance

Rating

4.1

feedback

23

Reviews

chart

#2,775

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    4%
  • Less than a month
    13%
  • Less than a year
    65%
  • More than a year
    4%

Reviews Summary

The reviews for the CodeInspire app on Shopify are mixed, with both positive and negative feedback. Positive aspects highlighted include easy setup, great customer support, professional assistance, and affordability. Users appreciate the app's functionality in helping with ADA compliance without slowing down site speed. However, some negative themes mentioned are issues with the app not working on certain devices, limited customization options in the free version, and concerns about the support team's tone and communication. Despite these drawbacks, the app is praised for its overall effectiveness in improving website accessibility and compliance.

Highlights

Easy setup and user-friendly interface
Great customer support and professional assistance
Affordability and effectiveness in ADA compliance
Issues with app not working on certain devices and limited customization options
Concerns about support team's tone and communication

Rating Breakdown

  • 5
    87% (20 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    9% (2 ratings)
  • 1
    4% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

June 30, 2024

Ashgari is help inn the email but the appli extension is not working not showing on many of device from frinds and people and i get now compliantive in my email saying my site is not compliance. I NEED HELP please can I get help from another than Ashgari please?

Using app

About 1 month

Total reviews

9

Average rating

3.7

1 / 5 Share

April 1, 2024

I have been using this app for a long time And that's all the problems I found on the app There is only a widget icon that can be changed in them and they don't look that good in my opinion and almost everything requires the paid software and the free software is not good because there is not much possibility to change everything everything is written pro only which is bad, because I'm looking for good accessibility software for free because I have a lot of good paid software with many more options and a nicer and more comfortable design and it's free software but it doesn't have many options Regarding the use of the software itself and its performance There is no RTL in the software if you are in a language that needs it it will not look good on your site highlight links doesn't work well, instead of marking them, it puts a blue square on them and also on links you don't want to be marked, for example your logo that leads to the home page at the top In conclusion, I gave this software a rating of 2 stars because there are better programs and if you want to pay for software, there are paid programs that are much better than experience, but this is a relatively good software for people who don't want to pay for software and want to use the FREE PLAN

Using app

About 1 month

Total reviews

11

Average rating

2.8

Developer Reply

Thanks for the review. First of all, our app is the only app with most free features & unlimited views. Most important features comes free. Event the paid plan is just $7 and we have to pay for server costs and maintain the app. You're still using the app in your store because other apps costs $99 a month for unlimited views. You installed the app on 20 Feb 2024 which is a month ago. It's sad to see you're writing negative review and still use the app. If you can't pay for pro options, you can ask our customer support to provide more options for free. The app doesn't need RTL because the text align is center. If you want RTL, you can write you custom style to change the app design. Unfortunately, we will remove your store access from the app since you're not happy. Unless you update your review. If you have any questions, feel free to contact our customer support. Thank you!

5 / 5 Share

Feb. 17, 2024

Is this app not working anymore? I cant access it in the app section

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! Thanks for your review. Yes, the app is working. We had some DDos attacks on our servers yesterday and the app was down for a few hours. We worked with CloudFlare and fixed the issue. The app is up and running now. :)

5 / 5 Share

Feb. 13, 2024

Set up was so easy! I had no idea I was out of compliance on my website so once I learned this I hopped onto the Shopify App section and found this app. With a clear and simple video my site was up to date in a matter of ONE MINUTE! Thank you for the clear and simple video and this great feature.

Using app

4 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind review :)

5 / 5 Share

Jan. 7, 2024

very good support

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review :)

All reviews

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