CodeInspire Accessibility Tool for Shopify

CodeInspire Accessibility Tool

Website Accessibility Tool for WCAG, EAA, & ADA Compliance

Rating

4.4

feedback

22

Reviews

chart

#1,964

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    5%
  • Less than a month
    23%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the ease of setup, great customer support, and the app's functionality in helping with ADA compliance. The app is described as user-friendly, responsive, and offering professional assistance. However, on the negative side, some users have mentioned issues with the free version lacking customization options, aggressive support interactions, and concerns about the app's performance in terms of marking links and RTL support. Despite these drawbacks, the majority of reviews highlight the app's affordability, quick responses from the support team, and overall effectiveness in improving website accessibility.

Highlights

Mixed feedback with positive and negative aspects
Ease of setup and user-friendly interface
Great customer support and professional assistance
Affordability and effectiveness in ADA compliance
Issues with free version and aggressive support interactions

Rating Breakdown

  • 5
    91% (20 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    5% (1 ratings)
  • 1
    5% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 1, 2024

I have been using this app for a long time And that's all the problems I found on the app There is only a widget icon that can be changed in them and they don't look that good in my opinion and almost everything requires the paid software and the free software is not good because there is not much possibility to change everything everything is written pro only which is bad, because I'm looking for good accessibility software for free because I have a lot of good paid software with many more options and a nicer and more comfortable design and it's free software but it doesn't have many options Regarding the use of the software itself and its performance There is no RTL in the software if you are in a language that needs it it will not look good on your site highlight links doesn't work well, instead of marking them, it puts a blue square on them and also on links you don't want to be marked, for example your logo that leads to the home page at the top In conclusion, I gave this software a rating of 2 stars because there are better programs and if you want to pay for software, there are paid programs that are much better than experience, but this is a relatively good software for people who don't want to pay for software and want to use the FREE PLAN

Using app

--

Total reviews

11

Average rating

2.8

Developer Reply

Thanks for the review. First of all, our app is the only app with most free features & unlimited views. Most important features comes free. Event the paid plan is just $7 and we have to pay for server costs and maintain the app. You're still using the app in your store because other apps costs $99 a month for unlimited views. You installed the app on 20 Feb 2024 which is a month ago. It's sad to see you're writing negative review and still use the app. If you can't pay for pro options, you can ask our customer support to provide more options for free. The app doesn't need RTL because the text align is center. If you want RTL, you can write you custom style to change the app design. Unfortunately, we will remove your store access from the app since you're not happy. Unless you update your review. If you have any questions, feel free to contact our customer support. Thank you!

5 / 5 Share

Feb. 17, 2024

Is this app not working anymore? I cant access it in the app section

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! Thanks for your review. Yes, the app is working. We had some DDos attacks on our servers yesterday and the app was down for a few hours. We worked with CloudFlare and fixed the issue. The app is up and running now. :)

5 / 5 Share

Feb. 13, 2024

Set up was so easy! I had no idea I was out of compliance on my website so once I learned this I hopped onto the Shopify App section and found this app. With a clear and simple video my site was up to date in a matter of ONE MINUTE! Thank you for the clear and simple video and this great feature.

Using app

--

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind review :)

5 / 5 Share

Jan. 7, 2024

very good support

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review :)

5 / 5 Share

Dec. 4, 2023

I highly recommend this app! The app has a great look to it, and top-notch functionality. I have also received wonderful help from the team. They go above and beyond to make sure your website is ADA-compliant.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review. Always available and happy to help. :)

All reviews

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