The Traders Australia review for Codisto Amazon, eBay & Walmart
March 7, 2023
TERRIBLE CUSTOMER SERVICE. Their API feed DOES NOT work with Google Merchant Center, don't listen to their lies. Google confirms their feed does not send "Target Country" or "Destination" details, which are required by Google Merchant Center. Wasted many hours talking to useless customer service (Arlie and Chloe) who know nothing and don't read the actual support requests, they just lazily copy and paste "help" articles which are useless and don't address the actual issues. We set up the feed exactly as their support documents describe, but the feeds don't work. Can use any other API app and it works fine. USELESS APP - STAY AWAY
Thanks for your feedback, We have many merchants sending Target Country and Destination details without issue. We have reached out to discuss this further with you, we would really appreciate the opportunity to ensure all issues are fixed. Nikki
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