Masala Pop Store review for Codisto Amazon, eBay & Walmart
Oct. 25, 2018
This app is horrible!! Its soooo slow and the statuses don't make any sense. The guide to the statuses is not in sync with what you see and they are far from specific. There is no clear update/insert/edit settings to manage how to push the changes. Less than 10% of my listings got posted and created a lot of errors, the most annoying one being, it pushes product variants as seperate listings without the variant info, so now if i have a tshirt in 5 sizes, there's 5 listings instead of 1 with size options and the size options isn't even mentioned on the listings, so I guess the shopper is just supposed to guess? This really sucks! I want my money back.
Thank you for leaving a review and sorry to hear you had a poor experience. If we may offer some comments that may help: Amazon do not allow creation of variation listings if the data contained in the variation products inside Shopify is inconsistent e.g. Brand has different values. To fix you need to cleanse the data in Shopify first then relist. Amazon will return errors if the product data in Shopify isn't sufficient to create listings e.g. missing UPC/EAN data. We believe the statuses are logical and correctly reflect Amazon sync status. Your report of slowness is surprising to hear about - it's very rare for us to receive this kind of feedback. Having said all this, it's our job to make you easily understand how to use the product and feel comfortable doing so and unfortunately your experience suggests we failed this time in that regard. We will review our in app messaging, support responses and help articles in order to meet our commitment of constantly improving our communication and product feedback. Apologies we weren't able to meet your expectations this time.
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