Galaxy Puzzles review for Codisto Amazon, eBay & Walmart

Dec. 15, 2022

One final amendment. The staff helping at Codisto is terrific. Keeping one point off since the niche I am in does not show all the details that can be entered on eBay and it is likely that the account is losing some sales due to that. There are a number of options to be filled out if on the site that help items to come up in search that simply aren't there in the software used by Codisto. Overall, once the system is learned it does what it is supposed to do. Amending this from two to three stars. As soon as I left this review I received a phone call from a shift leader at Codisto. He offered to help me, which he just did through a teams meeting. He was able to see why I was so frustrated at the time it took to list anything and the fact that inventory levels were not updating from Shopify to eBay. He found a solution that he is still implementing. I am hopeful it will work and that I will be amending this higher. Their help, I must say, is very good. ------------------------------- I trialed this. I really wanted to like it. I switched to it from the soon to be retired eBay channel. The help is good so I didn't give it a 1, but the execution of the product not so much. Also, related to the help, they ask you to leave a five star review on the app store almost every time you interact with them so take all the highly rated reviews with a grain of salt. My items didn't pull into eBay correctly which means I was going through one by one to see if they were truly linked correctly or not. I figured one time issue and I could deal, but it would have cost me many hours of extra work. I had to end items on eBay and re-add them. Items are extremely slow to list from one platform to another. My final straw was seeing an item on eBay that I knew had sold previously that day. It had been five hours already and there was no update to inventory. I need something more responsive for inventory levels to avoid sell outs.