Cognito Assistant
Turn your FAQs into a storefront chatbot that answers shoppers
Developer
Cognito Group
View on App Store
Cognito Assistant
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Chart
#19,236
Shopify
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Reviews summary
Cognito Assistant is a Shopify app that helps merchants turn their FAQs into a storefront chatbot. It lets merchants manage questions and answers in the admin or import them via CSV, then adds a chat widget through a theme app embed so shoppers can ask questions and receive the closest matching FAQ answer. If no match is found, the app shows a fallback message and suggests related FAQ questions, making it a lightweight alternative to live chat for common support needs. There are not enough reviews to analyze right now.
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