Cohorts ‑ customer groups for Shopify

Cohorts ‑ customer groups

Customer segments by items purchased, location & behavior

Rating

5.0

feedback

2

Reviews

chart

#8,940

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
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  • Less than a month
    50%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

Users are highly satisfied with the app, mentioning that it provides functionality that should be built into Shopify. They appreciate that it enables them to create targeted emails for specific product selections and group customers by products purchased for more effective retargeting. The support, although slow, is described as very helpful. Users recommend using Cohorts + Shopify Email Automations as a cost-effective alternative to expensive email services like Omnisend and Klaviyo. However, there is a mention of slow support response times and a suggestion to focus more on SMS marketing.

Highlights

Highly satisfied with app functionality
Effective for targeted emails and customer grouping
Cost-effective alternative to expensive email services
Slow support response times
Recommendation to focus on SMS marketing

Rating Breakdown

  • 5
    100% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 29, 2022

Very helpful app that provides functionality that you would think should be built into Shopify. This app enabled us to create an email focused on buyers of a specific selection of products. It does exactly what it claims to do.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

A pretty good app does exactly what we need it to do. This app allows us to group our customers by products purchased so we can more effectively retarget customers. Support is a little slow but very helpful so it's great. Use Cohorts + Shopify Email Automations for a cheap yet effective solution from expensive email services like Omnisend and Klayvio (Don't invest tons of capital into emails because they aren't that effective v.s. SMS).

Store

NFD

Using app

3 months

Total reviews

4

Average rating

5.0

All reviews

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