Colete‑Online for Shopify

Colete‑Online

Automatically compare carriers and create shipping labels

Developer
View on App Store

Rating

3.8

feedback

3

Reviews

chart

#3,700

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    33%
  • Less than a month
    0%
  • Less than a year
    0%
  • More than a year
    67%

Reviews Summary

The reviews for Colete Online are mixed, with positive feedback on the platform, services, and customer support. Users appreciate the efficiency and professionalism of the support team. However, there are issues with the integration with Shopify, as approximately half of the orders encounter errors and automated emails to customers are not sent correctly, requiring manual handling. Despite reporting these issues for months, there has been no resolution. While Colete Online is considered a good solution overall, it may not be a suitable option for Shopify integration. On the other hand, users praise the professionalism of the team, competitive pricing compared to direct courier collaborations, and seamless functionality over a period of more than 2 years with prompt support when needed.

Highlights

Efficient customer support and platform functionality
Integration issues with Shopify
Professionalism and competitive pricing
Long-term functionality and prompt support
Manual handling of errors and email issues

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    33% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

March 8, 2025

Folosesc Colete Online de ceva timp și sunt foarte mulțumit de platformă, servicii și suportul pentru clienți. Totul funcționează eficient, iar echipa de asistență este promptă și profesionistă. Totuși, integrarea cu Shopify este problematică. Aproximativ jumătate din comenzi primesc erori, iar e-mailurile automate către clienți nu se trimit corespunzător, ceea ce mă obligă să le gestionez manual. Am semnalat aceste probleme de luni de zile, dar fără rezultat. Colete Online este o soluție foarte bună în general, dar nu cred că mai este o opțiune potrivită pentru Shopify.

Store

Zado

Using app

Over 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

Oct. 5, 2024

foarte profesionisti, au preturi mai bune decat daca colaborati direct cu curierii

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2024

O folosesc de peste 2 ani si functioneaza perfect. Suport e oferit prompt, cind e nevoie! Felicitari pentru tot ceea ce faceti.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more