Filterific: Collection Filter
Let customers search by size, color, and other custom filters.
Rating
4.5
feedback
90
chart
#2,606
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
9%
-
Less than a month
39%
-
Less than a year
27%
-
More than a year
26%
Reviews Summary
The reviews for this Shopify app are quite mixed, with both positive and negative feedback. On the positive side, many users appreciate the functionality of the app, especially in terms of filtering products by size and other attributes. The customer support team, particularly individuals like Rob and Marius, received high praise for their quick responses and helpful assistance in setting up and customizing the app to suit the users' needs. Users also mentioned that the app is easy to use and has significantly improved the customer experience on their online stores. However, on the negative side, some users faced issues with the app not working after theme updates, lack of response from the support team, and difficulties in getting in touch with the developers for assistance. There were also complaints about the app causing problems like deleting product tags and slowing down page loading speed.
Highlights
Review RSS Feed
All reviews
Jan. 13, 2024
I updated to a 2.0 theme and my filters stopped working. I reached out to support and they took care of it asap. Thank you!
Sept. 27, 2023
The app has stopped working on our store although we still paying for it. We have now reached out to them multiple times without a response. Please get in touch with us as soon as possible.
Aug. 1, 2023
We updated our theme and by standard practice, the configuration from this app did not carry over and we have now reached out to them multiple times without a response. For a minute, I totally forgot how unresponsive and terrible their support it. One would think they'd be happy to help a paying customer but that is not the case. 0/10, use thier app at your own risk
Hi, I'm sorry to hear you've been having trouble getting in contact with us! I've sent you an email to follow up on this issue, please check your inbox and spam folders if you don't see it. Hope to hear from you! -Emily, Head of Support
May 24, 2022
Terrible app, it doesn't install alone, I get in touch asking for help, they don't respond, terrible, I'm going to ask for a refund.
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