Filterific: Collection Filter

Reviews Summary

The reviews for this Shopify app are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the functionality of the app in allowing them to filter products by size, brand, and other criteria, making it easier for customers to find what they are looking for. The customer support team, particularly individuals like Rob and Marius, received high praise for being responsive, helpful, and quick to assist with any issues or customization needs. Users also mentioned that the app is easy to set up and use, with some even recommending it highly for its effectiveness in improving the customer shopping experience. On the negative side, there were several complaints about unresponsive support, especially when users faced issues with the app not working after theme updates. Some users mentioned difficulties in getting in touch with the support team, leading to frustration and dissatisfaction. Additionally, there were concerns raised about the app causing problems such as deleting product tags or not functioning properly on certain themes. Overall, while the app offers valuable features and good customer service, there are areas that need improvement in terms of responsiveness and technical support.