Filterific: Collection Filter
Let customers search by size, color, and other custom filters.
Rating
4.4
feedback
204
chart
#9,380
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
12%
-
Less than a year
39%
-
More than a year
45%
Reviews Summary
The reviews for this Shopify App are quite mixed. On the positive side, many users appreciate the functionality of the app in allowing them to add filters to their online stores, particularly for sorting products by size, vendor, and type. The customer support team, especially individuals like Rob, Patrick, and James, received high praise for their quick responses and helpful assistance in setting up the app. Users also mentioned that the app works well and is user-friendly. However, there are negative aspects highlighted in the reviews as well. Some users faced issues with the app not working after theme updates, lack of response from the support team, and difficulties in communication. Additionally, there were complaints about the app interfering with product tags and causing inventory problems. Despite these challenges, the majority of users found the app beneficial for their stores.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 13, 2024
I updated to a 2.0 theme and my filters stopped working. I reached out to support and they took care of it asap. Thank you!
Sept. 27, 2023
The app has stopped working on our store although we still paying for it. We have now reached out to them multiple times without a response. Please get in touch with us as soon as possible.
Aug. 1, 2023
We updated our theme and by standard practice, the configuration from this app did not carry over and we have now reached out to them multiple times without a response. For a minute, I totally forgot how unresponsive and terrible their support it. One would think they'd be happy to help a paying customer but that is not the case. 0/10, use thier app at your own risk
Hi, I'm sorry to hear you've been having trouble getting in contact with us! I've sent you an email to follow up on this issue, please check your inbox and spam folders if you don't see it. Hope to hear from you! -Emily, Head of Support
May 24, 2022
Terrible app, it doesn't install alone, I get in touch asking for help, they don't respond, terrible, I'm going to ask for a refund.
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