Filterific: Collection Filter
Let customers search by size, color, and other custom filters.
Rating
4.5
feedback
91
chart
#2,562
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
9%
-
Less than a month
40%
-
Less than a year
26%
-
More than a year
25%
Reviews Summary
The reviews for the Collection Filter Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted in the reviews include excellent customer service, quick response times from the support team, ease of setup, and the app's effectiveness in filtering products by size and other criteria. Users appreciated the helpful and responsive support team, especially in resolving issues and customizing the app to suit their store's needs. On the other hand, negative feedback focused on issues such as the app not working after theme updates, unresponsive support, and difficulties in installation and configuration. Some users expressed frustration with the lack of communication from the support team and the app causing problems with their store's functionality.
Highlights
Review RSS Feed
All reviews
Jan. 13, 2024
I updated to a 2.0 theme and my filters stopped working. I reached out to support and they took care of it asap. Thank you!
Sept. 27, 2023
The app has stopped working on our store although we still paying for it. We have now reached out to them multiple times without a response. Please get in touch with us as soon as possible.
Aug. 1, 2023
We updated our theme and by standard practice, the configuration from this app did not carry over and we have now reached out to them multiple times without a response. For a minute, I totally forgot how unresponsive and terrible their support it. One would think they'd be happy to help a paying customer but that is not the case. 0/10, use thier app at your own risk
Hi, I'm sorry to hear you've been having trouble getting in contact with us! I've sent you an email to follow up on this issue, please check your inbox and spam folders if you don't see it. Hope to hear from you! -Emily, Head of Support
May 24, 2022
Terrible app, it doesn't install alone, I get in touch asking for help, they don't respond, terrible, I'm going to ask for a refund.
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