Filterific: Collection Filter
Let customers search by size, color, and other custom filters.
Rating
4.2
feedback
205
chart
#8,208
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
13%
-
Less than a year
35%
-
More than a year
46%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include quick and helpful customer support, ease of use, and the ability to add necessary features like size filters. Users appreciate the responsiveness of the support team, especially mentioning names like Rob, Patrick, and James who provided excellent assistance. On the other hand, negative feedback revolves around issues like unresponsiveness from the support team, difficulties in installation, and problems with the app affecting product tags and filters. Some users also mentioned issues with theme compatibility and lack of response from support despite reaching out multiple times.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 13, 2024
I updated to a 2.0 theme and my filters stopped working. I reached out to support and they took care of it asap. Thank you!
Sept. 27, 2023
The app has stopped working on our store although we still paying for it. We have now reached out to them multiple times without a response. Please get in touch with us as soon as possible.
Aug. 1, 2023
We updated our theme and by standard practice, the configuration from this app did not carry over and we have now reached out to them multiple times without a response. For a minute, I totally forgot how unresponsive and terrible their support it. One would think they'd be happy to help a paying customer but that is not the case. 0/10, use thier app at your own risk
Hi, I'm sorry to hear you've been having trouble getting in contact with us! I've sent you an email to follow up on this issue, please check your inbox and spam folders if you don't see it. Hope to hear from you! -Emily, Head of Support
May 24, 2022
Terrible app, it doesn't install alone, I get in touch asking for help, they don't respond, terrible, I'm going to ask for a refund.
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