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Filterific: Collection Filter for Shopify

Filterific: Collection Filter

Let customers search by size, color, and other custom filters.

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Developer
View on App Store

Rating

4.4

feedback

204

Reviews

chart

#5,426

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    12%
  • Less than a year
    39%
  • More than a year
    45%

Reviews Summary

The reviews for the Collection Filter Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app's functionality in allowing customers to filter products by size, vendor, and type, as well as the quick and helpful customer support provided by the team. Users appreciated the responsiveness of the support team in resolving issues and customizing the app to suit their store's needs. However, negative feedback focused on issues such as the app not working after theme updates, lack of response from support, and difficulties in installation and configuration. Some users also mentioned problems with tags being deleted or inventory being affected.

Highlights

Positive aspects highlighted include the app's functionality in allowing customers to filter products by size, vendor, and type, as well as the quick and helpful customer support provided by the team.
Negative feedback focused on issues such as the app not working after theme updates, lack of response from support, and difficulties in installation and configuration.
Users appreciated the responsiveness of the support team in resolving issues and customizing the app to suit their store's needs.
Some users mentioned problems with tags being deleted or inventory being affected.
Mixed reviews with both positive and negative feedback from users.

Rating Breakdown

  • 5
    83% (169 ratings)
  • 4
    3% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (3 ratings)
  • 1
    11% (23 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 13, 2024

I updated to a 2.0 theme and my filters stopped working. I reached out to support and they took care of it asap. Thank you!

Store

Simply Me Boutique

Using app

About 4 years

Total reviews

7

Average rating

4.0

1 / 5 Share

Sept. 27, 2023

The app has stopped working on our store although we still paying for it. We have now reached out to them multiple times without a response. Please get in touch with us as soon as possible.

Store

sophieandlucie

Using app

Over 2 years

Total reviews

2

Average rating

3.0

1 / 5 Share

Aug. 1, 2023

We updated our theme and by standard practice, the configuration from this app did not carry over and we have now reached out to them multiple times without a response. For a minute, I totally forgot how unresponsive and terrible their support it. One would think they'd be happy to help a paying customer but that is not the case. 0/10, use thier app at your own risk

Store

Shoepify

Using app

Over 5 years

Total reviews

8

Average rating

3.5

Developer Reply

Hi, I'm sorry to hear you've been having trouble getting in contact with us! I've sent you an email to follow up on this issue, please check your inbox and spam folders if you don't see it. Hope to hear from you! -Emily, Head of Support

1 / 5 Share

May 24, 2022

Terrible app, it doesn't install alone, I get in touch asking for help, they don't respond, terrible, I'm going to ask for a refund.

Store

Outlet21formen

Using app

4 months

Total reviews

1

Average rating

1.0

1 / 5 Share

April 20, 2022

this app is deleting all of my tags on products and is still deleting them even after re adding! NO ONE from support is helping me!!!

Store

Toned

Using app

About 6 hours

Total reviews

12

Average rating

4.7

All reviews

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