Filterific: Collection Filter
Let customers search by size, color, and other custom filters.
Rating
4.5
feedback
95
chart
#2,168
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
9%
-
Less than a month
39%
-
Less than a year
26%
-
More than a year
24%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback. On the positive side, many users praised the app for its functionality in allowing customers to filter products by size, brand, and other criteria. The customer support team was also highly appreciated for being responsive, helpful, and quick to resolve any issues. Users mentioned that the app was easy to set up and use, and that it significantly improved the user experience on their online stores. However, on the negative side, some users reported issues with the app not working properly, lack of response from the support team, and difficulties in installation and customization. Overall, the app seems to be valuable for many users but may have some room for improvement in terms of reliability and user-friendliness.
Highlights
Review RSS Feed
All reviews
Jan. 13, 2024
I updated to a 2.0 theme and my filters stopped working. I reached out to support and they took care of it asap. Thank you!
Sept. 27, 2023
The app has stopped working on our store although we still paying for it. We have now reached out to them multiple times without a response. Please get in touch with us as soon as possible.
Aug. 1, 2023
We updated our theme and by standard practice, the configuration from this app did not carry over and we have now reached out to them multiple times without a response. For a minute, I totally forgot how unresponsive and terrible their support it. One would think they'd be happy to help a paying customer but that is not the case. 0/10, use thier app at your own risk
Hi, I'm sorry to hear you've been having trouble getting in contact with us! I've sent you an email to follow up on this issue, please check your inbox and spam folders if you don't see it. Hope to hear from you! -Emily, Head of Support
May 24, 2022
Terrible app, it doesn't install alone, I get in touch asking for help, they don't respond, terrible, I'm going to ask for a refund.
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