Filterific: Collection Filter
The reviews for this Shopify App are mostly positive, highlighting the ease of use, helpful customer support, and the effectiveness of the filters in improving the customer shopping experience. Users appreciate the quick responses from the support team and the ability to customize the filters to suit their store's needs. However, there are a few negative reviews mentioning issues with the app not working after theme updates and difficulties in reaching the support team for assistance. Overall, the app seems to be highly recommended for its functionality and customer service, with users finding it essential for managing product filters and enhancing the shopping experience on their online stores.
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I updated to a 2.0 theme and my filters stopped working. I reached out to support and they took care of it asap. Thank you!
The app has stopped working on our store although we still paying for it. We have now reached out to them multiple times without a response. Please get in touch with us as soon as possible.
We updated our theme and by standard practice, the configuration from this app did not carry over and we have now reached out to them multiple times without a response. For a minute, I totally forgot how unresponsive and terrible their support it. One would think they'd be happy to help a paying customer but that is not the case. 0/10, use thier app at your own risk
Hi, I'm sorry to hear you've been having trouble getting in contact with us! I've sent you an email to follow up on this issue, please check your inbox and spam folders if you don't see it. Hope to hear from you! -Emily, Head of Support
Terrible app, it doesn't install alone, I get in touch asking for help, they don't respond, terrible, I'm going to ask for a refund.
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