Filterific: Collection Filter
The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. Positive aspects include the app's effectiveness in filtering products by size, the helpful and responsive customer support team, and the ease of installation and customization. Users appreciate the quick responses from the support team and the improvements the app brings to their online stores. However, negative reviews highlight issues such as unresponsive support, problems with app functionality after theme updates, and difficulties in getting in touch with the developer for assistance. Some users also mentioned issues with the app deleting product tags and slow response times from the support team.
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I updated to a 2.0 theme and my filters stopped working. I reached out to support and they took care of it asap. Thank you!
The app has stopped working on our store although we still paying for it. We have now reached out to them multiple times without a response. Please get in touch with us as soon as possible.
We updated our theme and by standard practice, the configuration from this app did not carry over and we have now reached out to them multiple times without a response. For a minute, I totally forgot how unresponsive and terrible their support it. One would think they'd be happy to help a paying customer but that is not the case. 0/10, use thier app at your own risk
Hi, I'm sorry to hear you've been having trouble getting in contact with us! I've sent you an email to follow up on this issue, please check your inbox and spam folders if you don't see it. Hope to hear from you! -Emily, Head of Support
Terrible app, it doesn't install alone, I get in touch asking for help, they don't respond, terrible, I'm going to ask for a refund.
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