OT | Collection Sort & Manage for Shopify

OT | Collection Sort & Manage

Boost revenue with collection page sort and merchandising

Rating

3.9

feedback

31

Reviews

chart

#4,744

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    16%
  • Less than a month
    16%
  • Less than a year
    45%
  • More than a year
    23%

Reviews Summary

The reviews for this Shopify app are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the app's user-friendly interface, ability to automate sorting, and excellent customer service. Users find the drag-and-drop sorting feature helpful and time-saving. Additionally, the app allows for customization of sorting rules and provides options for managing collections efficiently. However, on the negative side, some users have experienced issues with the app's algorithm changing unexpectedly, delays in sorting newly added products, and bugs in the application. Some users also mentioned difficulties in setting up the app and lack of responsiveness from customer support in resolving issues. Overall, while the app offers valuable features for sorting collections and improving the customer shopping experience, there are areas that need improvement in terms of reliability and support.

Highlights

Mixed feedback with positive and negative aspects highlighted
User-friendly interface and automation of sorting
Issues with app's algorithm and delays in sorting
Excellent customer service but some users face unresponsiveness
Customization options for managing collections efficiently

Rating Breakdown

  • 5
    84% (26 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    13% (4 ratings)

Reviews with Text

  • 100% (31)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

July 14, 2025

I wish I could have given it zero. The app algorithm always changes. One day suddenly it messed up all the sorting. I don't recommend AT ALL!

Using app

About 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

July 18, 2025

I used to love this app. We are using the sort by "date updated" feature. Unfortunately there is now a 60 minute delay in being able to sort newly added products on our site. We will push out our product drop and none of them will show in the "sort by newly updated" until the app refreshes after 60 minutes or more. This messes up our Friday drop and workflow. We are starting to look at phasing this product out of our store. We need products to show immediately after adding them to our store so we can send out our blasts and have customers see the products we are advertising.

Using app

Over 3 years

Total reviews

2

Average rating

3.5

5 / 5 Share

May 4, 2025

We weren't happy with the standard Shopify sorting rules and wanted an app that provides an optimised experience but also allows for us to put our own customer and product data into the sorting logic. The app has a great user interface and allows us to manage our collections and product merchandising easy and efficiently.

Store

LNDR AU

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! Feel free to reach out to us anytime if you have any questions or requests.

1 / 5 Share

Oct. 10, 2024

You cant Sort by Total Checkouts i upgrade to Platinum and still cant do anything for 60$ monthly there is also no Live Chat support. Its not worth it. There are better apps in Shopify App store

Using app

About 1 month

Total reviews

6

Average rating

3.7

Developer Reply

Thank you for your feedback, and we apologize for the bad experience. Total Checkouts is available starting with our SILVER plan, and Google Analytics can be integrated through our integration page. We've just sent you an email to assist further. Again, we sincerely apologize for any frustration caused. Thank you, Kyle

5 / 5 Share

Sept. 27, 2024

Works perfect and great customer service and help if needed!

Store

PLAZA

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star review! We're very glad you loved our service. We're always here to support you. Please reach out to us at any time if you have any questions or requests.

All reviews

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