Rating

3.9

feedback

37

Reviews

chart

#3,297

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    11%
  • Less than a month
    0%
  • Less than a year
    59%
  • More than a year
    24%

Reviews Summary

The reviews for the Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, many users appreciate the app's ability to sort collections effectively, automate product organization, and enhance the overall customer shopping experience. The customer service provided by the app developers is highly praised, with users mentioning quick responses and proactive problem-solving. Additionally, features like hiding sold-out items, email alerts for low stock, and customization options are highlighted as valuable functionalities. However, on the negative side, some users have reported issues with bugs, errors, and inconsistencies in sorting. There are complaints about the app not functioning properly, especially for users on higher-priced plans expecting advanced features. Communication gaps and unresponsiveness from the support team have also been mentioned as areas of improvement.

Highlights

Effective collection sorting and organization
Positive customer service experience
Valuable features like hiding sold-out items and low stock alerts
Issues with bugs, errors, and inconsistencies in sorting
Communication gaps and unresponsiveness from the support team

Rating Breakdown

  • 5
    81% (30 ratings)
  • 4
    3% (1 ratings)
  • 3
    5% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 27, 2024

Don't let 2 negative reviews from the same person mislead you. This app works great and customer support is amazing as well. Best for the price

Using app

--

Total reviews

5

Average rating

5.0

1 / 5 Share

Dec. 20, 2023

Not working well, there was too much bugs. Ps. I used this app for my two brands nowshopfun and lokkals. What is invalid? I have made payments to one of them for years and it has been very problematic for the last year. I wrote to you every time. The sorting are not done properly because there are too many mistakes. I suggest you accept the failure and solve the problems instead of writing answers here. Yes, there was no problem at first, but after that it was not sorting. Or it was doing it wrong and wrong. Waste of time and money. I discovered much better ones.

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

This is INVALID. The merchant, NowShopFun, left the same review. The merchant who repeatedly threatened us with a 1-star review has posted that very review.

1 / 5 Share

Dec. 15, 2023

Waste of time and money. An application full of bugs. It doesn't sort hourly, even though it's included in my package. It is constantly full of errors. Sometimes the ranking list does not work. None of your settings work. You can't even make settings in bulk editing. Despite everything, it is an application that does not work properly and is unreliable. I definitely do not recommend it.

Using app

About 2 years

Total reviews

14

Average rating

3.6

Developer Reply

We regret that we were unable to fulfill your specific requests. Unfortunately, we cannot condone any inappropriate behavior, including threats. Your feedback consistently begins with a one-star review or uninstalling the app. Thanks.

5 / 5 Share

Dec. 7, 2023

Great app for sorting collections. It provides a really good overview over the products, and the customer service is amazing and super fast. If there are any issues they are fixed almost immediately.

Store

stoy

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. As you mentioned, we will always do our best to help you support your business and resolve any issues as soon as possible!

5 / 5 Share

Oct. 25, 2023

Super fast customer service responses and option to have regular training sessions on new features too which is great.

Store

ArdMoor

Using app

Over 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for your review. We will continuously improve our apps and support you. Please reach out to us if you have any questions or requests.

All reviews

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