Color Swatch Pug for Shopify

Color Swatch Pug

Color swatch pug

Rating

4.5

feedback

139

Reviews

chart

#3,842

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    16%
  • Less than a year
    52%
  • More than a year
    27%

Reviews Summary

The reviews for this Shopify app are mostly positive, highlighting the beautiful swatches, excellent customer service, and ease of use. Customers appreciate the quick response from the support team and the helpful assistance provided, especially in setting up the app to match their themes. However, there are a few negative reviews mentioning issues with functionality, such as swatches not working correctly or causing problems on the store. Some users also expressed dissatisfaction with the reliability of the support team in resolving issues effectively.

Highlights

Positive feedback on the beautiful swatches and ease of use
Excellent customer service and quick response from the support team
Issues with functionality and reliability of the support team

Rating Breakdown

  • 5
    88% (122 ratings)
  • 4
    4% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    5% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 30, 2023

I've been using the app for a while now I really liked it. Unfortunately, for some reason one day the swatches started showing on PDP even though I hadn't changed the settings for months. I contacted support and they told me they simply deactivated the swatches on PDP. I'm mad at myself for not checking, because one week later I realized that my customers couldn't select any variant at all anymore. I uninstalled the app and now everything is back to normal. This is absolutely unacceptable and I lost a lot of orders because of this.

Store

Cazada

Using app

--

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 14, 2023

The swatches look beautiful on my site and the customer service is incredible. If I ever have a problem they get back to me write away and help me fix it. Very helpful.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

This app works perfectly on our website and the customer support team is really helpful and friendly.

Using app

Over 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 24, 2022

I'm very happy about the result. I asked for the set-up in my theme and the support did it in few hours! The layout fits perfectly with the theme, both on the product page and on the collection page.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

App is simple and easy to configure. It’s the support that makes all the difference. Prompt respond and fast resolution. Beats Shopify customer support. Highly recommended.

Using app

About 1 year

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more