Rating
4.6
feedback
140
chart
#4,588
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
15%
-
Less than a year
51%
-
More than a year
28%
Reviews Summary
The app has received mostly positive reviews regarding its functionality and customer support. Users appreciate the ease of use and customization options for color swatches on their online stores. The customer service team, particularly Simran, is highlighted for their quick responses and helpful assistance in resolving issues. However, there are a few negative reviews mentioning issues with the app not working as intended, leading to lost orders and frustration. Some users also expressed concerns about language compatibility and bugs that affected the functionality of the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 19, 2024
I had an issue with the app, and the support team responded incredibly fast. They helped me resolve the problem quickly and professionally. Their customer service is outstanding, and I appreciate how easy they made the entire process.
Sept. 30, 2023
I've been using the app for a while now I really liked it. Unfortunately, for some reason one day the swatches started showing on PDP even though I hadn't changed the settings for months. I contacted support and they told me they simply deactivated the swatches on PDP. I'm mad at myself for not checking, because one week later I realized that my customers couldn't select any variant at all anymore. I uninstalled the app and now everything is back to normal. This is absolutely unacceptable and I lost a lot of orders because of this.
Feb. 14, 2023
The swatches look beautiful on my site and the customer service is incredible. If I ever have a problem they get back to me write away and help me fix it. Very helpful.
Nov. 10, 2022
This app works perfectly on our website and the customer support team is really helpful and friendly.
Oct. 24, 2022
I'm very happy about the result. I asked for the set-up in my theme and the support did it in few hours! The layout fits perfectly with the theme, both on the product page and on the collection page.
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