All reviews

Rating Breakdown

  • 5
    88% (127 ratings)
  • 4
    4% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    6% (8 ratings)
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5 / 5 Share

Dec. 31, 2024

So simple to use and works perfectly. The color swatches are beautiful, and the support team is super helpful. Love it!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 27, 2024

Fantastic app! My store looks better, and customers can easily view all color variants. Setup was a breeze. Highly recommend!

Store

My Store

Using app

6 days

1 / 5 Share

Dec. 13, 2024

I do not recommend this app. After downloading, I updated my variant names & encountered duplicate variant names (both old and updated). After reaching out to support, the app requested access to my store without providing a clear explanation as to why it was needed or how it would address the issue. I then reached back out to support to ask what they were doing with the permission granted to my store and how it was going to resolve my issue. However, the responses were delayed, vague and unhelpful. I received ONE response via email 3 days later and the person who contacted me basically told me it was my fault and that their "app was not the problem". After responding to the email from support, I heard nothing back from them for the rest of the day. When I tried to revoke access due to concern over the lack of communication, I encountered an issue using my passkey which is tied directly to the biometrics on my phone. That raised a major red flag! I had to reach out to Shopify support to help me revoke access to this app and secure my Shopify account. This app caused me unnecessary stress and wasted time, especially during a critical pre-launch period for my business. If you're looking for a reliable swatch app with responsive support and want your store to stay secure, I recommend exploring other options.

Using app

3 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 10, 2024

Color Swatch Pug made my store look amazing! Easy to set up, and my customers love seeing all color options upfront. Great support too!

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Online support works great, the app it is just what need it and cost/value it is excellent!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

I had an issue with the app, and the support team responded incredibly fast. They helped me resolve the problem quickly and professionally. Their customer service is outstanding, and I appreciate how easy they made the entire process.

Using app

About 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 30, 2023

I've been using the app for a while now I really liked it. Unfortunately, for some reason one day the swatches started showing on PDP even though I hadn't changed the settings for months. I contacted support and they told me they simply deactivated the swatches on PDP. I'm mad at myself for not checking, because one week later I realized that my customers couldn't select any variant at all anymore. I uninstalled the app and now everything is back to normal. This is absolutely unacceptable and I lost a lot of orders because of this.

Store

Cazada

Using app

10 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 14, 2023

The swatches look beautiful on my site and the customer service is incredible. If I ever have a problem they get back to me write away and help me fix it. Very helpful.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

This app works perfectly on our website and the customer support team is really helpful and friendly.

Using app

About 4 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 24, 2022

I'm very happy about the result. I asked for the set-up in my theme and the support did it in few hours! The layout fits perfectly with the theme, both on the product page and on the collection page.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

App is simple and easy to configure. It’s the support that makes all the difference. Prompt respond and fast resolution. Beats Shopify customer support. Highly recommended.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

We have had this app live for a number of years and on a few different themes. It always looks really good and does help conversion rates as it really helps to have a visual of the products in different colours. We recently switched to a shopify 2.0 theme and the app stopped working. The support was absolutely fantastic and Simran had it back up live in no time. Top marks! Thank you!

Store

GMAV

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2022

Guide was easy to understand but I did have some trouble. However great customer service. My issue was fixed within 2 mins.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

Excellent, quick and free of charge support for an app that does exactly what it says and adds an important functionality to our website which helps us drive sales.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 17, 2021

The help provided by Simran was top notch! I was having trouble installing the application and they took care of it, everything was done for me and quickly! I recommend this application!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

Amazing app if you are looking to show multiple variants without building separate products. A++ support as well. Must have for any shopify store

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2021

The app functions very well. There are plenty of ways to setup and customise your swatches to look exactly how you'd like. In addition, the support from the Developers is fantastic. They've helped me numerous times and are always quick to respond.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

The app didn't work in the warehouse theme. After chatting with Simran, he came up with a good solution and now the app works perfectly in my store. I am very satisfied with the service and the functioning of the app. He also helped me a lot with adding other functionalities outside of their app.

Store

Relaxxz

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 17, 2021

Tried to set up on my store, however some features were not working as intended. The team offered free set-up services and assistance, which I reached out for. The team was added to my store, allowing me to see the activity of the user. The team claimed to be actively working to solve the problem, however in reality has not logged in in over a week, conveniently, about when my free trial is about to run out. STAY AWAY FROM THIS APP, THE TEAM IS NOT RELIABLE NOR TRANSPARENT.

Using app

16 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 5, 2021

User friendly, relatively cheap, great support! I recommend! Allows me to go wild with yarn colour choices and easy to choose !

Using app

About 3 years

Total reviews

1

Average rating

5.0