Continental Bead Suppliers review for Shopify Collective: Supplier

Jan. 8, 2026

Hello Shopify Team, I would have left 5 stars but I think two changes to how orders are processed would bump you to 5 stars. I'm a supplier using Shopify Collective and have two suggestions that would improve the fulfillment experience for both suppliers and end customers: 1. Return Address on Shipping Labels Currently, when fulfilling Collective orders, the shipping labels show my address (the supplier) as the return address rather than the retailer's address. Since the retailer is managing the customer relationship and their branding, it would create a more seamless customer experience if the return address on the label reflected the retailer's information. This way, if a customer needs to return an item, it appears to come from the store they purchased from. 2. Phone Numbers on Order Addresses The billing address and shipping address currently both show the end customer's phone number. It would be more logical if: Billing address showed the retailer's phone number (since they're my customer in the transaction) Shipping address showed the end customer's phone number (for delivery purposes) This separation would create clearer distinction between the business relationship and the fulfillment logistics. Both of these changes would enhance the white-label experience that Collective aims to provide and make order management clearer for suppliers. Thank you for considering this feedback!