SARAH EXPRESS review for Shopify Collective: Supplier

1 / 5
July 2, 2026

As a merchant, its horrible experience, Before getting paid, the Fullfilment timer starts, thats badly impact our Fulfillment average ratings, also as a merchant we should not receive any order from retailer before getting paid, When status payment pending shopify still counts fullifilment time, Which is system bug, should resolved, some retailer place fake order and the payment never get settle, but shopify still counts its a legit order ( when payment pending, they also warn not to fullfil before getting paid), at the same time they count this order as fullfilment parameter to give you a average ratings we have to manually check every retaile, then cancel this fraud order, which will be never settle payment status to paid, So, as a merchant we should not get notified a newly order before getting paid or shopify should not count any order as before getting paid, (so we don't have to manually check the order status every time), some time we have to cancel this fake order (pending payment over 2 days), then manually cancel it, Support team also can not gurantee the payment settlement. They have no options to filter fraud retailer. So collective is not a functional b2b platform, plenty of issue to be fixed.

Store Using app Reviews Rating
SARAH EXPRESS 2 months 7 3.3

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