Rating

4.3

feedback

93

Reviews

chart

#2,208

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    8%
  • Less than a month
    35%
  • Less than a year
    39%
  • More than a year
    13%

Reviews Summary

The reviews for this Shopify app are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the coming soon button feature and the quick and helpful customer service provided by the app developers. Users also find the app easy to use and effective for managing pre-orders and coming soon products. However, there are some significant issues highlighted in the reviews, such as problems with the pre-order element causing overselling and inventory tracking issues. Some users also mentioned issues with the app not working as expected in certain situations, like displaying the coming soon label incorrectly or allowing purchases before the release date. Despite these drawbacks, the app developers seem responsive to feedback and quick to address issues when reported.

Highlights

Positive customer service and quick response time
Effective coming soon button feature
Ease of use and effectiveness for managing pre-orders
Issues with pre-order element causing overselling and inventory tracking problems
App developers being responsive to feedback and quick to address issues

Rating Breakdown

  • 5
    83% (77 ratings)
  • 4
    9% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    6% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 18, 2025

Strongly recommend this app for the coming soon button however the pre order element, has been devastating- it places orders on hold within Shopify with no clear built in feature to remove them - we had to build a custom flow which i believe is only on shopify plus, and does not sync inventory - we have had thousands of orders now oversold due to this app, please proceed with caution on the pre order element, like i said the coming soon button works excellent - the pre- order element, I strongly suggest being very careful.

Store

Ambela

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 21, 2024

So helpful and quick to respond! Great experience thus far!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

The customer service team is very helpful, I highly recommend this app, it works very well and if you want to customize it , they are open to assist on this.

Store

Indyeva

Using app

2 months

Total reviews

8

Average rating

4.9

5 / 5 Share

June 12, 2024

We've been using PreCom and their pre-order app for 3 years. Every time we've installed it (we only use for 2-3 week long pre-order campaigns) we're impressed at the stability of the app and how it integrates. Most importantly, though, we're consistently impressed at how Magda and Adam (and the rest of Gravity) are always on their game and super quick to get any problem sorted. For what they do, these guys are the best.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2024

Really great customer service, we had some issues to start with and some customisation requests - Magda helped us with everything. Now everything runs smoothly. Very happy with this app.

Using app

15 days

Total reviews

3

Average rating

5.0

All reviews

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