Ashley Lozano Jewelry review for Coming Soon Product | Pre‑Sale

1 / 5

Nov. 15, 2022

I installed this app and at first loved it... I emailed a couple of times to try to get assistance with a feature and never heard back. A few days later, the app BROKE my store. Every item in my store was showing "out of stock". I had to reach out to my tech guy for emergency services (250.00) and the issue was this apps code. It even had links to other stores in it. He deleted it and repaired my store. When he deleted it, he left "broke my store" as the comment for why we were deleting. Still no answer to my other emails, but what do you know I received a pretty fast response to this. I explained everything and they asked me to INSTALL IT AGAIN so they can see what is going wrong and fix their code. No thanks.

Using app

12 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello Ashley Lozano, We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We would like the opportunity to rectify this situation and help make it right for you. Please contact the support team at [email protected] so that one of our representatives can discuss your concerns in more detail. Thanks & Regards, SetuBridge Team

Coming Soon Product | Pre‑Sale for Shopify
Coming Soon Product | Pre‑Sale
4.7 star
99 reviews

Coming Soon Products, Notify Me, Back in Stock, Pre launcher

Developer
Shopify App Store