Combidesk for Email Marketing for Shopify

Combidesk for Email Marketing

Powerful Custom Integration, Made Simple (with popup forms)

Rating

4.3

feedback

29

Reviews

chart

#10,266

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    7%
  • Less than a month
    14%
  • Less than a year
    66%
  • More than a year
    14%

Reviews Summary

Constant Contact app has received mixed reviews from users. Positive aspects highlighted include excellent customer support, easy integration with Shopify, and time-saving features for managing customer emails. Users appreciate the seamless syncing of customer data and the ability to target specific customer segments for email campaigns. However, negative feedback revolves around issues with the free trial, slow customer support, limitations on the number of emails that can be sent, and some technical glitches that affect email synchronization. Overall, the app seems to be beneficial for those already using Constant Contact for email marketing, but improvements in speed and customer service responsiveness are areas that could be enhanced.

Highlights

Excellent customer support and easy integration with Shopify
Time-saving features for managing customer emails
Issues with free trial and limitations on email sending
Technical glitches affecting email synchronization
Need for improvements in speed and customer service responsiveness

Rating Breakdown

  • 5
    69% (20 ratings)
  • 4
    17% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    14% (4 ratings)

Reviews with Text

  • 100% (29)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 26, 2020

Constant Contact has the best customer support! You can call and talk to a tech that can work you through any issues without waiting hours for someone to call you back.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

Always on top of new trends worth all the investment. I have been using CC for 15 years I love that they are integrated with shopify.

Using app

Over 2 years

Total reviews

15

Average rating

3.0

1 / 5 Share

July 1, 2020

NEVER EVER INSTALL this - free trial is impossible to exit. you are asked to dial a number that doesnt exist. Horrible experience... I now have to contact my Bank to freeze my Credit Card... I hope Shopify see this.

Using app

About 2 hours

Total reviews

2

Average rating

3.0

Developer Reply

Please note that you had the bad experience with Constant Contact, not us: Combidesk. We only provide the (third party) integration with Constant Contact and not Constant Contact itself. Please reach out to them directly. Thank you.

5 / 5 Share

May 26, 2020

I had been looking for a way for my Constant Contact email program to be more tied in with my website. This app made it easy to connect everything.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 29, 2020

We're really happy with this app, which has made collecting new customer emails so much easier by syncing up with our existing constant contact account. very user friendly!

Using app

11 days

Total reviews

5

Average rating

5.0

All reviews

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