Combidesk for Email Marketing
Powerful Custom Integration, Made Simple (with popup forms)
Rating
4.3
feedback
28
chart
#11,252
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
7%
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Less than a month
14%
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Less than a year
68%
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More than a year
11%
Reviews Summary
Constant Contact has received a mix of positive and negative reviews from users. On the positive side, many users appreciate the excellent customer support provided by the app, making it easy to resolve any issues quickly. Users also like the seamless integration with Shopify, making it convenient to collect customer emails and sync them with Constant Contact. Additionally, the app is praised for its user-friendly interface, time-saving features, and the ability to generate sales through email marketing campaigns. However, on the negative side, some users have faced challenges with the free trial process, slow customer support, limitations on the number of emails that can be sent, and issues with syncing new customers. There are also concerns about the app's speed and the need for improvements in certain features like reporting and automatic contact additions. Overall, while the app has proven to be beneficial for many users, there are areas that could be enhanced to provide a better user experience.
Highlights
Review RSS Feed
All reviews
Oct. 26, 2020
Constant Contact has the best customer support! You can call and talk to a tech that can work you through any issues without waiting hours for someone to call you back.
Aug. 13, 2020
Always on top of new trends worth all the investment. I have been using CC for 15 years I love that they are integrated with shopify.
July 1, 2020
NEVER EVER INSTALL this - free trial is impossible to exit. you are asked to dial a number that doesnt exist. Horrible experience... I now have to contact my Bank to freeze my Credit Card... I hope Shopify see this.
Please note that you had the bad experience with Constant Contact, not us: Combidesk. We only provide the (third party) integration with Constant Contact and not Constant Contact itself. Please reach out to them directly. Thank you.
April 29, 2020
We're really happy with this app, which has made collecting new customer emails so much easier by syncing up with our existing constant contact account. very user friendly!
Jan. 2, 2020
Don't waste your time, this app breaks continuously though it looks like it is working so you have no idea your new customers are not getting synched and not getting your marketing emails. They are also horribly slow to help and have now left me trying to figure out how to get this all straightened out myself with most of my customers in CC and a bunch that never got synched. I guess I get to spend the week sorting through all this crap thanks to Tim Van at Combidesk that promised a fix in a "few days" over a week ago. DO NOT TRUST THESE GUYS!!!
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