Combidesk for Email Marketing
Constant Contact has received a mix of positive and negative reviews from ecommerce merchants who have installed it on their online stores. The positive aspects highlighted by users include excellent customer support, ease of use, seamless integration with Shopify, time-saving features, and the ability to automate the process of adding customers to Constant Contact lists. Users appreciate the app for its effectiveness in collecting customer emails, generating sales, and improving email marketing campaigns. On the other hand, negative reviews mention issues such as difficulties in canceling the free trial, slow customer support responses, limitations on the number of emails that can be sent, and integration problems with tags for different customer segments. Some users also expressed frustration with the app breaking and not syncing new customers effectively.
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Constant Contact has the best customer support! You can call and talk to a tech that can work you through any issues without waiting hours for someone to call you back.
Always on top of new trends worth all the investment. I have been using CC for 15 years I love that they are integrated with shopify.
NEVER EVER INSTALL this - free trial is impossible to exit. you are asked to dial a number that doesnt exist. Horrible experience... I now have to contact my Bank to freeze my Credit Card... I hope Shopify see this.
Please note that you had the bad experience with Constant Contact, not us: Combidesk. We only provide the (third party) integration with Constant Contact and not Constant Contact itself. Please reach out to them directly. Thank you.
We're really happy with this app, which has made collecting new customer emails so much easier by syncing up with our existing constant contact account. very user friendly!
Don't waste your time, this app breaks continuously though it looks like it is working so you have no idea your new customers are not getting synched and not getting your marketing emails. They are also horribly slow to help and have now left me trying to figure out how to get this all straightened out myself with most of my customers in CC and a bunch that never got synched. I guess I get to spend the week sorting through all this crap thanks to Tim Van at Combidesk that promised a fix in a "few days" over a week ago. DO NOT TRUST THESE GUYS!!!
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