Combidesk for Email Marketing for Shopify

Combidesk for Email Marketing

Powerful Custom Integration, Made Simple (with popup forms)
Developer
Combidesk
Rating
4.5
Feedback
30
Reviews
Chart
#7,126
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Constant Contact app has received a mix of positive and negative reviews from users. On the positive side, many users appreciate the excellent customer support provided by the app, making it easy to troubleshoot any issues. Users also find the integration with Shopify convenient and user-friendly, especially for managing customer emails. The app is praised for saving time and streamlining the process of collecting and syncing customer data with Constant Contact. Additionally, users highlight the effectiveness of the app in generating sales and improving email marketing campaigns. However, there are negative aspects mentioned in the reviews as well. Some users have faced challenges with the free trial, reporting difficulties in canceling and encountering issues with billing. Others have experienced technical issues with the app, such as synchronization problems and slow responses from support. Some users also mention limitations in the app's functionality, such as restrictions on the number of emails that can be sent per month and the need for more automated reporting features. Overall, while the app offers valuable benefits in terms of email marketing and customer management, there are areas that could be improved to enhance the user experience.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 7%
Less than a month 13%
Less than a year 70%
More than a year 10%
All reviews
5 / 5 Share
Oct. 26, 2020

Constant Contact has the best customer support! You can call and talk to a tech that can work you through any issues without waiting hours for someone to call you back.

Store Using app Total reviews Average rating
EZhorse.com Over 3 years 2 5.0
5 / 5 Share
Aug. 13, 2020

Always on top of new trends worth all the investment. I have been using CC for 15 years I love that they are integrated with shopify.

Store Using app Total reviews Average rating
Musotica.com Over 2 years 16 3.1
1 / 5 Share
July 1, 2020

NEVER EVER INSTALL this - free trial is impossible to exit. you are asked to dial a number that doesnt exist. Horrible experience... I now have to contact my Bank to freeze my Credit Card... I hope Shopify see this.

Store Using app Total reviews Average rating
nordfolk.dk About 2 hours 2 3.0
Developer Reply

Please note that you had the bad experience with Constant Contact, not us: Combidesk. We only provide the (third party) integration with Constant Contact and not Constant Contact itself. Please reach out to them directly. Thank you.

5 / 5 Share
April 29, 2020

We're really happy with this app, which has made collecting new customer emails so much easier by syncing up with our existing constant contact account. very user friendly!

Store Using app Total reviews Average rating
Black Ink 11 days 5 5.0
5 / 5 Share
April 24, 2020

I absolutely love this app! Constant contact was something I used at a previous job and I was able to learn it really well. Adding combidesk integration just added extra bonus! I don’t have to spend the time to shift over contacts anymore which is amazing!

Store Using app Total reviews Average rating
Sol-Era 11 months 1 5.0

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.