ConstantContact Custom Popup
Design your ConstantContact subscription popup template
Rating
4.0
feedback
4
chart
#11,460
Reviews Over Time
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Reviews Summary
The reviews for this Shopify app are mostly positive, with users praising its value and quick response from the developer to fix any issues. However, there is a negative review highlighting poorly designed mobile functionality and difficulties in customizing the pop-up appearance. The user faced challenges with cropping images for mobile, leading to a distorted display and malfunctioning pop-ups that appeared on every page visit. Despite attempts to contact customer support for assistance, the issues were not fully resolved, ultimately leading to the removal of the app from the Shopify store.
Highlights
Rating Breakdown
All reviews
Sept. 8, 2015
Love this Awesome app! In my Second store I have installed it on and it's super valuable ! Highly Recommended !
July 22, 2015
The app works and the developer was quick to respond and fix an issue we had with the app on our site.
March 26, 2015
We had an issue, emailed them and was fixed quickly! thanks! Have not tried on mobile store yet but i'm sure with their customer service if we have any issues they will look to resolve quickly.
Nov. 12, 2014
Poorly designed mobile functionality. The app takes your standard pop up image and crops is into a small square, and then places the sign-up portion over top of it. It's fine if you use a plain or patterned background, but if you use specific images, it really looks bad. We, for instance, used a woman's face on our pop-up, but it cropped out for mobile and left an unpleasant part of her face under the sign-up form. Disabled the app to try and contact customer support to turn off the mobile portion. They responded within a couple of days, but there's no way to turn off the mobile portion. As a last resort, tried to re-design the pop-up so it would work for both standard and mobile. It completely malfunctioned after re-enabling it and began appearing on every page, on every visit - even after I changed the cookie times. Basically, everytime I clicked to go to another page on the site, the pop-up activated. Very troublesome. Contacted customer support again and never heard anything back (this was about 2-3 wks ago). Removed the app from our Shopify store and would not recommend. If you do try it, hopefully you'll have better luck that we did.
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