ConstantContact Custom Popup
Design your ConstantContact subscription popup template
Rating
4.0
feedback
4
chart
#10,809
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
25%
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Less than a day
0%
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Less than a month
0%
-
Less than a year
25%
-
More than a year
50%
Reviews Summary
The app has received mostly positive reviews for its value and quick customer service in resolving issues. Users appreciate the functionality and responsiveness of the developer. However, there is a significant negative review highlighting poorly designed mobile functionality that led to cropping issues and malfunctioning pop-ups. The lack of options to disable the mobile portion and the subsequent customer support experience were disappointing, ultimately resulting in the removal of the app from the Shopify store.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 8, 2015
Love this Awesome app! In my Second store I have installed it on and it's super valuable ! Highly Recommended !
July 22, 2015
The app works and the developer was quick to respond and fix an issue we had with the app on our site.
March 26, 2015
We had an issue, emailed them and was fixed quickly! thanks! Have not tried on mobile store yet but i'm sure with their customer service if we have any issues they will look to resolve quickly.
Nov. 12, 2014
Poorly designed mobile functionality. The app takes your standard pop up image and crops is into a small square, and then places the sign-up portion over top of it. It's fine if you use a plain or patterned background, but if you use specific images, it really looks bad. We, for instance, used a woman's face on our pop-up, but it cropped out for mobile and left an unpleasant part of her face under the sign-up form. Disabled the app to try and contact customer support to turn off the mobile portion. They responded within a couple of days, but there's no way to turn off the mobile portion. As a last resort, tried to re-design the pop-up so it would work for both standard and mobile. It completely malfunctioned after re-enabling it and began appearing on every page, on every visit - even after I changed the cookie times. Basically, everytime I clicked to go to another page on the site, the pop-up activated. Very troublesome. Contacted customer support again and never heard anything back (this was about 2-3 wks ago). Removed the app from our Shopify store and would not recommend. If you do try it, hopefully you'll have better luck that we did.
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