ConstantContact Custom Popup for Shopify

ConstantContact Custom Popup

Design your ConstantContact subscription popup template

Rating

4.0

feedback

4

Reviews

chart

#8,883

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    25%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    25%
  • More than a year
    50%

Reviews Summary

The reviews for this Shopify app are mostly positive, with users praising its value and quick customer service. Customers appreciate the app's functionality and the developer's responsiveness in fixing any issues. However, there is a negative review highlighting the poorly designed mobile functionality of the app. The user faced issues with the pop-up image cropping on mobile devices and experienced difficulties in customizing it. Despite reaching out to customer support multiple times, they were unable to resolve the issues, leading to frustration and ultimately uninstalling the app.

Highlights

Positive feedback on value and customer service
App functionality and developer responsiveness
Negative review on poorly designed mobile functionality and customer support response

Rating Breakdown

  • 5
    75% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    25% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 8, 2015

Love this Awesome app! In my Second store I have installed it on and it's super valuable ! Highly Recommended !

Using app

9 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

July 22, 2015

The app works and the developer was quick to respond and fix an issue we had with the app on our site.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2015

We had an issue, emailed them and was fixed quickly! thanks! Have not tried on mobile store yet but i'm sure with their customer service if we have any issues they will look to resolve quickly.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

1 / 5 Share

Nov. 12, 2014

Poorly designed mobile functionality. The app takes your standard pop up image and crops is into a small square, and then places the sign-up portion over top of it. It's fine if you use a plain or patterned background, but if you use specific images, it really looks bad. We, for instance, used a woman's face on our pop-up, but it cropped out for mobile and left an unpleasant part of her face under the sign-up form. Disabled the app to try and contact customer support to turn off the mobile portion. They responded within a couple of days, but there's no way to turn off the mobile portion. As a last resort, tried to re-design the pop-up so it would work for both standard and mobile. It completely malfunctioned after re-enabling it and began appearing on every page, on every visit - even after I changed the cookie times. Basically, everytime I clicked to go to another page on the site, the pop-up activated. Very troublesome. Contacted customer support again and never heard anything back (this was about 2-3 wks ago). Removed the app from our Shopify store and would not recommend. If you do try it, hopefully you'll have better luck that we did.

Using app

About 2 months

Total reviews

4

Average rating

3.5

All reviews

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