Qikify Contact Form Builder for Shopify

Qikify Contact Form Builder

Easily create forms to collect leads, improve customer service

Rating

4.9

feedback

416

Reviews

chart

#429

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    43%
  • Less than a day
    20%
  • Less than a month
    18%
  • Less than a year
    14%
  • More than a year
    5%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the ease of use, excellent customer service, and the app's functionality. Many users highlighted the quick response times and helpfulness of the support team, mentioning specific team members who provided exceptional assistance. The app's ability to create customizable forms, integrate with Shopify flow, and track form submissions were also mentioned as standout features. However, there were a few mentions of issues such as pricing discrepancies and limitations on email sending, which impacted customer service during peak times.

Highlights

Positive feedback on ease of use and functionality
Exceptional customer service and quick response times
App features like customizable forms and integration with Shopify flow
Issues with pricing discrepancies and email sending limitations during peak times

Rating Breakdown

  • 5
    92% (383 ratings)
  • 4
    6% (24 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 81% (339)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 20, 2026

Great and flexible app, specially if you know Shopify Flow. Customer service is amazing.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! You made our day! We’re glad to hear that you’re enjoying your experience with our app. We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com. Cheers!

2 / 5 Share

Jan. 17, 2026

App is easy to use, however, functionality/features that you'd expect to be free are put behind the "Basic" plan. I've found these features on competitor apps for free, so I have no reason to stay with Qikify.

Using app

Over 5 years

Total reviews

1

Average rating

2.0

5 / 5 Share

Jan. 13, 2026

Buona App e assistenza ottima, peccato che il primo piano a pagamento sia un pò limitato dal numero di form

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the review! You made our day! We’re glad to hear that you’re enjoying your experience with our app. We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com. Cheers!

4 / 5 Share

Dec. 23, 2025

While the app functionally has been good for us. It really hurt our customer service because they have a 500 email limit which is not very well explained. So during our busiest time of the year, unknowingly we hit this limit. **Since this review, they updated some things, and adjusted based on feedback. So I have updated it reflect how I felt before this interruption** From what I understand, there is now more robust controls in place to make sure you are aware if you hit the limit. It should still be known that if the hope is to use Shopify flow to quickly find customer data and help with things or respond back directly to customers, all emails will come from [email protected] and will require a lot of copy-pasting. So if a higher volume type of store using the contact forms to help sort data, this might not be the best fit.

Using app

About 2 years

Total reviews

4

Average rating

2.3

5 / 5 Share

Dec. 5, 2025

Gut

Using app

About 1 hour

Total reviews

10

Average rating

4.7

Developer Reply

Thank you so much for the review! You made our day! We’re glad to hear that you’re enjoying your experience with our app. We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com. Cheers!

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more