Contact Form Ultimate for Shopify

Contact Form Ultimate

Effortlessly create custom forms with a drag & drop builder

Developer
View on App Store

Rating

3.4

feedback

18

Reviews

chart

#1,967

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    17%
  • Less than a year
    50%
  • More than a year
    28%

Reviews Summary

The reviews for this Shopify App are mixed, with some users praising its functionality and user-friendliness, while others express frustration with the lack of effective customer support and issues with email notifications. Positive themes include the app being user-friendly, helpful customer support, and effective form creation. On the other hand, negative themes include difficulties in contacting support, problems with email notifications, and challenges with integrating Google SMTP.

Highlights

User-friendly interface and easy form creation
Helpful customer support
Issues with contacting support and email notifications
Challenges with Google SMTP integration
Mixed reviews on customer service effectiveness

Rating Breakdown

  • 5
    72% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    11% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 30, 2023

Ik miste in Shopify de 'upload file' functie en met deze app zou je dit kunnen oplossen. Helaas wordt je tussen Shopify en deze app een maand lang heen en weer geslingerd bij het Help center. Daarnaast kun je maar 1 taal weergeven voor het formulier en komen je berichten niet binnen in je email zoals bij het contact formulier van Shopify, maar moet je steeds de app checken en daarin beantwoorden met een aangepast verzendadres.

Using app

--

Total reviews

4

Average rating

3.3

1 / 5 Share

Sept. 27, 2023

There's no one to contact to solve the problem.

Store

Hiseeu

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Hi, Upon checking the support history, we didn't receive any of your support request since 2022, could you please click on the Help button inside the app, and send us the message? We'll response immediately when we get your message. Thank you

5 / 5 Share

Sept. 26, 2023

I love this app.... and the privacy policy is on point!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. It means alot to us. Whenever you need help, feel free to contact us, we're happy to support you

1 / 5 Share

Sept. 19, 2023

I am trying to contact support and help button on App does not work and support forms are not submitted when I press submit. We are not able to get forms in email when someone fill lead form on our website and want to fix it ASAP. Is there any other way to contact support, I am really disappointed.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Thank you for using our app. It was the technical/server issue so you could not contact us. Now the contact system is working properly, you can click on the "Help" button to send the message and we will support you immediately when we get your message

5 / 5 Share

Aug. 22, 2023

I would recommend this app. I had a couple o challenges but they were helpful and sorted the issue for me. Very patient

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the awesome review! I really appreciate you taking the time to share your experience with us. Please feel free to contact us if you need further help!

All reviews

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