Contact Form Ultimate
Effortlessly create custom forms with a drag & drop builder
Rating
3.4
feedback
18
chart
#1,865
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
17%
-
Less than a year
50%
-
More than a year
28%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback from users. Positive aspects include the app being user-friendly, well-organized, and effective in creating contact forms. Users appreciate the customer support provided by the app developers, mentioning quick responses and helpful assistance. The privacy policy of the app is also highlighted as a positive feature. However, negative feedback revolves around issues with contacting support, difficulties in setting up certain features like Google SMTP, and limitations in language options and email notifications. Some users express frustration with the back-and-forth communication between Shopify and the app's Help center.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 30, 2023
Ik miste in Shopify de 'upload file' functie en met deze app zou je dit kunnen oplossen. Helaas wordt je tussen Shopify en deze app een maand lang heen en weer geslingerd bij het Help center. Daarnaast kun je maar 1 taal weergeven voor het formulier en komen je berichten niet binnen in je email zoals bij het contact formulier van Shopify, maar moet je steeds de app checken en daarin beantwoorden met een aangepast verzendadres.
Sept. 27, 2023
There's no one to contact to solve the problem.
Hi, Upon checking the support history, we didn't receive any of your support request since 2022, could you please click on the Help button inside the app, and send us the message? We'll response immediately when we get your message. Thank you
Sept. 26, 2023
I love this app.... and the privacy policy is on point!
Thank you so much for your review. It means alot to us. Whenever you need help, feel free to contact us, we're happy to support you
Sept. 19, 2023
I am trying to contact support and help button on App does not work and support forms are not submitted when I press submit. We are not able to get forms in email when someone fill lead form on our website and want to fix it ASAP. Is there any other way to contact support, I am really disappointed.
Hi, Thank you for using our app. It was the technical/server issue so you could not contact us. Now the contact system is working properly, you can click on the "Help" button to send the message and we will support you immediately when we get your message
Aug. 22, 2023
I would recommend this app. I had a couple o challenges but they were helpful and sorted the issue for me. Very patient
Thank you so much for the awesome review! I really appreciate you taking the time to share your experience with us. Please feel free to contact us if you need further help!
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