Contact Form Ultimate

Reviews Summary

The reviews for this Shopify app are quite mixed, with both positive and negative feedback. On the positive side, users appreciate the user-friendly interface, the functionality of the app, and the excellent customer support provided by the team. Many users found the app easy to navigate and manage, especially for tasks like creating forms and managing email sign-ups. The customer service was highlighted as responsive and helpful in resolving issues quickly. Additionally, users praised the privacy policy of the app. On the negative side, some users faced challenges with the app, such as difficulties in setting up Google SMTP, clunky styling options, and issues with email delivery. There were complaints about the limited language display for forms, the back-and-forth communication between Shopify and the app's help center, and the inconvenience of not receiving messages in the email but having to check the app for responses. Some users also mentioned issues with the 'Help' button contact form not sending messages and the Contact Us page being down, raising concerns about the availability of support.