ESC ‑ Contact Form Builder for Shopify

ESC ‑ Contact Form Builder

Unlimited, customized contact forms to interact with customers

Rating

3.0

feedback

2

Reviews

chart

#19,114

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    100%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with one user praising its seamless integration, exemplary support, and customization options, while another user criticizes the poor customer service and lack of responsiveness from the support team. The positive aspects highlighted include helpful features, seamless integration, and the ability to customize autoresponder emails. On the other hand, the negative aspect mentioned is the lack of timely and effective customer support, with one user waiting for over two weeks for a response.

Highlights

Seamless integration and customization options
Poor customer service and lack of responsiveness
Helpful features
Lack of timely and effective customer support
Mixed reviews

Rating Breakdown

  • 5
    50% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (1 ratings)

Reviews with Text

  • 100% (2)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 30, 2018

The forms are ok but the customer service/support is a no go. In an answer only 50% of questions were answered and since then their support is dead. Waiting since +2 weeks for a reply. This app is only recommended if you will never need assistance.

Store

Norvine

Using app

16 days

Total reviews

38

Average rating

4.2

5 / 5 Share

Jan. 9, 2018

Very helpful, exactly what i was looking for!

Using app

1 day

Total reviews

2

Average rating

5.0

All reviews

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