ESC ‑ Contact Form Builder
Unlimited, customized contact forms to interact with customers
Rating
3.0
feedback
2
chart
#10,449
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
100%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with one user praising its helpfulness and stating that it was exactly what they were looking for. However, another user gave a low rating due to poor customer service and lack of support. The negative review highlighted that only 50% of their questions were answered, and they had been waiting for a reply for over two weeks. This suggests that while the app itself may be useful, the customer service aspect needs improvement to provide a better overall experience for users.
Highlights
Review RSS Feed
All reviews
Aug. 30, 2018
The forms are ok but the customer service/support is a no go. In an answer only 50% of questions were answered and since then their support is dead. Waiting since +2 weeks for a reply. This app is only recommended if you will never need assistance.
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