ESC ‑ Contact Form Builder for Shopify

ESC ‑ Contact Form Builder

Unlimited, customized contact forms to interact with customers

Rating

3.7

feedback

3

Reviews

chart

#18,078

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    100%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with one user praising the seamless integration, exemplary support, and customization options, giving it a 5-star rating. On the other hand, another user rated it 1 star due to poor customer service and lack of responsiveness. The positive aspects highlighted include helpful features, seamless integration, and excellent support, while the negative aspect mentioned is the lack of timely and satisfactory customer service.

Highlights

Seamless integration, exemplary support, customization options
Poor customer service, lack of responsiveness

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 30, 2018

The forms are ok but the customer service/support is a no go. In an answer only 50% of questions were answered and since then their support is dead. Waiting since +2 weeks for a reply. This app is only recommended if you will never need assistance.

Store

Norvine

Using app

16 days

Total reviews

37

Average rating

4.1

5 / 5 Share

Jan. 9, 2018

Very helpful, exactly what i was looking for!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2017

Seamless integration, exemplary support and the ability to customise the autoresponder email with the clients’ logo - this app is all you need when you require more than the standard Shopify contact form. Highly recommended.

Using app

25 days

Total reviews

2

Average rating

5.0

All reviews

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