ContactPigeon Campaigns
Personalized customer engagements for Shopify
Rating
3.3
feedback
8
chart
#10,641
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
12%
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Less than a month
0%
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Less than a year
25%
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More than a year
50%
Reviews Summary
ContactPigeon is a marketing app that has received mixed reviews from users. On the positive side, users appreciate the app's efficiency, wide range of features for eCommerce, and user-friendly drag-and-drop editors for creating campaigns. The outstanding customer success team is also highlighted as a strong point, providing hands-on support and guidance to users. Additionally, the seamless integration with Shopify data and the ability to build customer segments, automation flows, and campaigns across different channels are praised. However, some users have faced challenges with the app, such as delays in setting it up on their store and issues with customer support responsiveness. Despite these drawbacks, ContactPigeon is recommended for its marketing capabilities and customization options.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 28, 2023
Waited for 3 months and they were not even able to set up the app on my store. Wasted my time saying they would get back to me to solve my issues and then after multiple follows up said we are sorry, please use another tool.
March 10, 2023
One of the most efficient solutions on the market, with a lot of features to choose from depending on your needs and the audience you wish to target. Specially designed for retail and eCommerce, the drag-and-drop editors make it easy to create new campaigns and reach your customers, convert leads, and increase sales. Lastly, what makes this platform stand out is the outstanding customer success team, as they are always there for us.
Feb. 16, 2021
Great tool for automating eCommerce sales :) ContactPigeon is one of the top tools on the market to grow customer engagement and deepen eCommerce automation. With lots of options to build custom journeys that suits different business needs. The integration with Shopify is seamless, as the app picks up customer interactions and historical data so we can start using these insights for marketing and advertising. The dedicated customer success experience is hands-on and focused on helping us achieve our goal. If you are looking for a marketing solution for your shop with great customer success, then this is a must try!
March 27, 2019
We switched to ContactPigeon from MailChimp about 6 months ago, as we are looking for a more robust solution to boost our email campaigns. In general, it was relatively easy to get started with this app. ContactPigeon offers a TON of templates to choose from. For more complex campaign automation flows, I was able to get step by step assistance and suggestions from the ContactPigeon team. Great customer support with 1 on 1 attention when needed. Highly recommended!
March 4, 2019
Amazing app! It was a bit overwhelming when you first get started, simply due to the wealth of features the platform offers. But the email builder is really intuitive, with pre-built templates and customizable blocks in drag & drop format. Also, great customer service. Unlike other email apps where you can only get support via email. Here they offer phone, chat, email and dedicated account support person.
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