Genie: AI Product Descriptions for Shopify

Genie: AI Product Descriptions

Get more sales with AI optimized SEO content.

Rating

3.5

feedback

5

Reviews

chart

#7,708

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    20%
  • Less than a month
    80%
  • Less than a year
    80%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are quite polarized, with some users experiencing major functionality issues and frustration with the lack of response for refunds. On the positive side, many users appreciate the app's time-saving features, especially in terms of bulk editing and SEO optimization. The customer service is also highlighted as responsive and helpful. However, the negative reviews point out serious issues like the app being non-functional, generating errors, and lacking a free trial option. Users express disappointment in the lack of quality control and transparency in the app approval process. Despite the mixed feedback, the app seems to have a strong focus on SEO improvement and time efficiency, making it valuable for users with large product catalogs.

Highlights

Functionality issues and lack of response for refunds
Time-saving features and SEO optimization
Responsive customer service
Lack of free trial and quality control in app approval process
Value for SEO improvement and time efficiency

Rating Breakdown

  • 5
    160% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    40% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 7, 2025

This app is completely non-functional! It fails to generate content, constantly spins, and throws error messages. It's frustrating and unacceptable. I don't understand how Shopify approves apps like this without proper testing before making them available on the platform. What makes it worse is that this app doesn't even offer a free trial, a standard practice to let users evaluate functionality before committing to a purchase. Instead, they demand payment upfront at installation, which feels like a deliberate tactic to prevent customers from realizing it's a useless, broken application. This approach seems more like a cash grab than an honest attempt to provide value. Shopify should seriously reconsider its app approval process to ensure apps meet quality standards and offer transparency to customers. Until this app is fixed or Shopify improves its policies, I strongly advise against downloading it.

Using app

--

Total reviews

12

Average rating

2.2

1 / 5 Share

July 3, 2024

Have emailed for refund as discussed after trying app for an hour, no response

Store

JAC

Using app

About 2 hours

Total reviews

4

Average rating

4.0

Developer Reply

Hello! Your email went to spam for some reason and our team didn't see it immediatelly. We sent you a refund long time ago. Apologize for the inconvenience.

5 / 5 Share

May 6, 2024

Great easy and fast bulk editing for my website, support reacts fast when i ask something in the helpchat.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2024

An easy-to-use application that integrates very well with shopify. The team of developers are very responsive and answer very quickly when we ask them questions! Keep up the great work!

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 6, 2024

Best app ever i used .It saved my a lot of time

Using app

2 months

Total reviews

3

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more