Genie: AI Product Descriptions for Shopify

Genie: AI Product Descriptions

Get more sales with AI optimized SEO content.

Rating

3.8

feedback

10

Reviews

chart

#10,628

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    10%
  • Less than a month
    40%
  • Less than a year
    40%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are quite polarized, with some users experiencing major functionality issues and frustration with the lack of response from customer support, leading to a 1-star rating. These users highlight issues such as the app failing to generate content, constant spinning, error messages, and the lack of a free trial. They also criticize the upfront payment requirement and question the app's quality and Shopify's approval process. On the other hand, positive reviews praise the app for its time-saving features, easy integration with Shopify, and excellent customer support. Users appreciate the bulk editing capabilities, SEO improvements, and AI functionality for meta tags and product descriptions. The app is described as valuable for managing large product catalogs and improving SEO content, with users finding it easy to use and cost-effective for small budget shops.

Highlights

Functionality issues and frustration with customer support
Lack of free trial and upfront payment requirement
Time-saving features and SEO improvements
Value for managing large product catalogs
Ease of use and cost-effectiveness

Rating Breakdown

  • 5
    80% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 7, 2025

This app is completely non-functional! It fails to generate content, constantly spins, and throws error messages. It's frustrating and unacceptable. I don't understand how Shopify approves apps like this without proper testing before making them available on the platform. What makes it worse is that this app doesn't even offer a free trial, a standard practice to let users evaluate functionality before committing to a purchase. Instead, they demand payment upfront at installation, which feels like a deliberate tactic to prevent customers from realizing it's a useless, broken application. This approach seems more like a cash grab than an honest attempt to provide value. Shopify should seriously reconsider its app approval process to ensure apps meet quality standards and offer transparency to customers. Until this app is fixed or Shopify improves its policies, I strongly advise against downloading it.

Using app

--

Total reviews

12

Average rating

2.2

1 / 5 Share

July 3, 2024

Have emailed for refund as discussed after trying app for an hour, no response

Store

JAC

Using app

About 2 hours

Total reviews

4

Average rating

4.0

Developer Reply

Hello! Your email went to spam for some reason and our team didn't see it immediatelly. We sent you a refund long time ago. Apologize for the inconvenience.

5 / 5 Share

May 6, 2024

Great easy and fast bulk editing for my website, support reacts fast when i ask something in the helpchat.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2024

An easy-to-use application that integrates very well with shopify. The team of developers are very responsive and answer very quickly when we ask them questions! Keep up the great work!

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 6, 2024

Best app ever i used .It saved my a lot of time

Using app

2 months

Total reviews

3

Average rating

5.0

All reviews

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