Contlo ‑ Marketing & Helpdesk
Contlo - AI Native Ecommerce Marketing & Helpdesk Platform
Rating
4.5
feedback
74
chart
#4,456
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
4%
-
Less than a year
72%
-
More than a year
22%
Reviews Summary
Contlo, a marketing app, has received mixed reviews from users. Positive aspects highlighted include the experienced team members providing guidance, easy navigation, integration with multiple applications, and responsive customer support. Users appreciate the app's features for retention marketing and the convenience of having various marketing channels in one platform. However, negative feedback mentions issues with support response times, bugs affecting business operations, legal concerns, and difficulties in syncing data back to Shopify. Some users also expressed dissatisfaction with the app's functionality, onboarding process, inaccurate reports, and lack of transparency in support requirements.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 12, 2024
Hi Team, We have not been using the app since early November however, we got billed for it. We request you to provide us a refund in the current billing as we have not used the app at all.
Nov. 3, 2024
In starting this app was good there was account manager to solve all the queries but now they have just normal support which replies in 3 to 4 days. There are lot of bugs which can give your business a huge loss so stay away from this app.
Oct. 12, 2024
Horrendous Client Support. Good Product coupled with Absolutely Poor levels of service and support. Think twice before implementing because transition of any CRM takes lot of other efforts. Once you are IN, transition will be a pain anyways.
June 19, 2024
Contlo help in actual to increase retention they have experienced team member that look up to your account and guide what to do
June 6, 2024
We use Contlo extensively for our customer retention strategies. The platform is easy to navigate, offers integration with a lot of applications and support multiple channels of communication. Contlo team is always there to extend support and help.
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