SuperAGI Marketing (Contlo) for Shopify

SuperAGI Marketing (Contlo)

AI-Native Ecommerce Marketing & Helpdesk in a single Platform

Rating

4.0

feedback

78

Reviews

chart

#7,006

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    9%
  • Less than a year
    73%
  • More than a year
    17%

Reviews Summary

The reviews for the Contlo Shopify App are mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the app's user-friendly interface, seamless integration with multiple marketing channels like email, WhatsApp, and SMS, and the exceptional customer support provided by the team. Users highlight the ease of onboarding, proactive support during setup, and the effectiveness of the platform in improving retention marketing strategies. Additionally, the app's automation tools, analytics, and segmentation features are praised for enhancing marketing efforts and driving business growth. However, some users have raised concerns about poor support experiences, billing issues, delayed responses, and bugs in the app that could potentially impact business operations negatively. Overall, Contlo seems to be a valuable tool for businesses looking to streamline customer communication and boost retention, but improvements in support and bug fixes are needed to ensure a seamless user experience.

Highlights

Positive user experience, user-friendly interface, seamless integration with multiple marketing channels, exceptional customer support
Effective automation tools, analytics, segmentation features for enhanced marketing efforts
Concerns about poor support experiences, billing issues, delayed responses, bugs impacting business operations

Rating Breakdown

  • 5
    77% (60 ratings)
  • 4
    12% (9 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    8% (6 ratings)

Reviews with Text

  • 99% (76)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 6, 2026

If I can provide a negative review I would. I have never seen a more disorganised or casual company. The customer support is pathetic, it took so many days to onboard and the reason given was that the person concerned was laid off. The refund for my amount has been pending a month and after following up, the response given is "What's the hustle here". The worst possible service providers out there. Stay away please.

Using app

13 days

Total reviews

4

Average rating

4.0

1 / 5 Share

Feb. 27, 2026

The app doesn't bring in the abandoned cart sales like it should. Their support is very poor. I was charged for the month I didn't use the service and am yet to receive the refund. stay away from this company if yu don't want to bear a loss.

Using app

4 months

Total reviews

4

Average rating

2.8

5 / 5 Share

Sept. 30, 2025

“We’ve been using Contlo for the past 4 months and the experience has been great. While many tools offer similar features, what really sets Contlo apart is their excellent customer support. Our account manager has always been quick, responsive, and supportive whenever we needed help. Their turnaround time is impressive, making the overall experience smooth and reliable.”

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Using app

Over 2 years

Total reviews

5

Average rating

5.0

1 / 5 Share

Feb. 20, 2026

Terrible support, PoC never cared to respond.

Using app

7 months

Total reviews

2

Average rating

5.0

All reviews

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