Contlo ‑ Marketing & Helpdesk
Contlo - AI Native Ecommerce Marketing & Helpdesk Platform
Rating
4.5
feedback
73
chart
#4,104
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
1%
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Less than a month
4%
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Less than a year
73%
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More than a year
21%
Reviews Summary
The reviews for the Contlo app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app's ease of use, comprehensive marketing features, excellent customer support, and effectiveness in boosting retention marketing strategies. Users appreciate the user-friendly interface, seamless integrations with other tools, and the availability of multiple channels for communication. On the other hand, negative feedback focuses on issues such as poor customer support, bugs in the app, lack of transparency in onboarding, inaccurate reports, and non-functional automation features. Some users also mentioned difficulties in syncing data back to Shopify and legal concerns.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 3, 2024
In starting this app was good there was account manager to solve all the queries but now they have just normal support which replies in 3 to 4 days. There are lot of bugs which can give your business a huge loss so stay away from this app.
Oct. 12, 2024
Horrendous Client Support. Good Product coupled with Absolutely Poor levels of service and support. Think twice before implementing because transition of any CRM takes lot of other efforts. Once you are IN, transition will be a pain anyways.
June 19, 2024
Contlo help in actual to increase retention they have experienced team member that look up to your account and guide what to do
June 6, 2024
We use Contlo extensively for our customer retention strategies. The platform is easy to navigate, offers integration with a lot of applications and support multiple channels of communication. Contlo team is always there to extend support and help.
May 29, 2024
We've been using Contlo for over a year now and it has been a great marketing tool for us. Their customer support is very responsive whenever we have any issues and they have pretty good set of features in built so we dont have to juggle too many apps. Very useful and definitely delivers a good ROI.
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