Contlo ‑ Marketing & Helpdesk
Contlo - AI Native Ecommerce Marketing & Helpdesk Platform
Rating
4.4
feedback
74
chart
#5,077
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
4%
-
Less than a year
72%
-
More than a year
22%
Reviews Summary
Contlo is a marketing app that has received a mix of positive and negative reviews from users. Positive aspects highlighted by users include the ease of navigation, integration with various applications, multiple communication channels, experienced team members providing guidance, and excellent customer support. Users appreciate the platform for its user-friendly interface, automation tools, and the ability to enhance marketing strategies effectively. On the other hand, negative aspects mentioned by some users include issues with billing, bugs in the app, poor client support, legal concerns, data syncing problems, and challenges with certain features like automation and reporting. Despite the mixed reviews, Contlo seems to be a valuable tool for many businesses looking to improve customer retention and marketing efforts.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 12, 2024
Hi Team, We have not been using the app since early November however, we got billed for it. We request you to provide us a refund in the current billing as we have not used the app at all.
Nov. 3, 2024
In starting this app was good there was account manager to solve all the queries but now they have just normal support which replies in 3 to 4 days. There are lot of bugs which can give your business a huge loss so stay away from this app.
Oct. 12, 2024
Horrendous Client Support. Good Product coupled with Absolutely Poor levels of service and support. Think twice before implementing because transition of any CRM takes lot of other efforts. Once you are IN, transition will be a pain anyways.
June 19, 2024
Contlo help in actual to increase retention they have experienced team member that look up to your account and guide what to do
June 6, 2024
We use Contlo extensively for our customer retention strategies. The platform is easy to navigate, offers integration with a lot of applications and support multiple channels of communication. Contlo team is always there to extend support and help.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more