SuperAGI Marketing (Contlo) for Shopify

SuperAGI Marketing (Contlo)

AI-Native Ecommerce Marketing & Helpdesk in a single Platform

Rating

4.0

feedback

75

Reviews

chart

#7,078

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    9%
  • Less than a year
    75%
  • More than a year
    16%

Reviews Summary

The reviews for the Contlo app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the excellent customer support provided by the team, ease of use of the platform, seamless integration with various marketing channels, and the effectiveness of the automation tools for retention marketing. Users appreciate the quick response times and helpful guidance from the support team, as well as the user-friendly interface that simplifies campaign management and automation setup. On the other hand, negative reviews mention issues with poor customer support, delayed responses, billing discrepancies, and bugs in the app that could potentially impact businesses negatively. Some users also expressed concerns about data syncing and legal issues related to the app.

Highlights

Excellent customer support and responsiveness
Ease of use and user-friendly interface
Seamless integration with marketing channels
Effectiveness of automation tools for retention marketing
Issues with poor customer support, billing discrepancies, and bugs

Rating Breakdown

  • 5
    79% (59 ratings)
  • 4
    11% (8 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    8% (6 ratings)

Reviews with Text

  • 99% (74)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 6, 2026

If I can provide a negative review I would. I have never seen a more disorganised or casual company. The customer support is pathetic, it took so many days to onboard and the reason given was that the person concerned was laid off. The refund for my amount has been pending a month and after following up, the response given is "What's the hustle here". The worst possible service providers out there. Stay away please.

Using app

13 days

Total reviews

4

Average rating

4.0

1 / 5 Share

Feb. 27, 2026

The app doesn't bring in the abandoned cart sales like it should. Their support is very poor. I was charged for the month I didn't use the service and am yet to receive the refund. stay away from this company if yu don't want to bear a loss.

Using app

4 months

Total reviews

4

Average rating

2.8

5 / 5 Share

Sept. 30, 2025

“We’ve been using Contlo for the past 4 months and the experience has been great. While many tools offer similar features, what really sets Contlo apart is their excellent customer support. Our account manager has always been quick, responsive, and supportive whenever we needed help. Their turnaround time is impressive, making the overall experience smooth and reliable.”

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Using app

Over 2 years

Total reviews

5

Average rating

5.0

1 / 5 Share

Feb. 20, 2026

Terrible support, PoC never cared to respond.

Using app

7 months

Total reviews

2

Average rating

5.0

All reviews

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