![Contlo ‑ Marketing & Helpdesk for Shopify](https://cdn.shopify.com/app-store/listing_images/3fad2990036f3a2fef930edbb930430f/icon/CMi-7YbthoQDEAE=.png)
Contlo ‑ Marketing & Helpdesk
Contlo - AI Native Ecommerce Marketing & Helpdesk Platform
Rating
4.7
feedback
71
chart
#3,735
Reviews Over Time
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Reviews Summary
Contlo, a marketing app, has received a mix of positive and negative reviews from users. On the positive side, users appreciate the platform's ease of navigation, integration with various applications, and support for multiple communication channels. The customer support team is highlighted for being responsive and helpful, providing assistance whenever needed. Users also praise Contlo for its user-friendly interface, seamless integration with other tools, and the comprehensive suite of automation tools and marketing services it offers. The app's ability to streamline processes, enhance marketing strategies, and drive engagement with target audiences is well-received by merchants. However, there are negative reviews mentioning issues such as data syncing problems with Shopify, legal concerns, unresponsive support without purchasing priority support, inaccurate reports, and sudden service interruptions without prior notice.
Highlights
Rating Breakdown
All reviews
June 19, 2024
Contlo help in actual to increase retention they have experienced team member that look up to your account and guide what to do
June 6, 2024
We use Contlo extensively for our customer retention strategies. The platform is easy to navigate, offers integration with a lot of applications and support multiple channels of communication. Contlo team is always there to extend support and help.
May 29, 2024
We've been using Contlo for over a year now and it has been a great marketing tool for us. Their customer support is very responsive whenever we have any issues and they have pretty good set of features in built so we dont have to juggle too many apps. Very useful and definitely delivers a good ROI.
May 17, 2024
This company is a waste of money. They have given a lot of hope to SMEs but be careful as they can lead you into legal issues. They cannot sync data back with Shopify. If you send emails to people who haven't opted in, they will target you, not the company. There are some very unskilled people in India who don't know how to develop software. They keep the data on their side, making it almost impossible to move away from them because they don't sync the data back to the user.
April 30, 2024
Best app for all your marketing needs. You get all marketing channels in a single app. Team is very supportive. Must Have App
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