SuperAGI Marketing (Contlo)
The reviews for the Contlo Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the excellent customer support provided by the team, ease of use of the platform, seamless integration with various marketing channels like email, WhatsApp, and SMS, and the effectiveness of the retention marketing strategies. Users appreciate the quick response from the support team, the user-friendly interface, and the ability to track customer engagement through analytics. However, some users have raised concerns about poor customer support, delayed refunds, billing issues, and bugs in the app that could potentially impact businesses negatively. Overall, Contlo seems to be a valuable tool for marketing automation and retention strategies, but improvements in customer service and bug fixes are areas that need attention.
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If I can provide a negative review I would. I have never seen a more disorganised or casual company. The customer support is pathetic, it took so many days to onboard and the reason given was that the person concerned was laid off. The refund for my amount has been pending a month and after following up, the response given is "What's the hustle here". The worst possible service providers out there. Stay away please.
The app doesn't bring in the abandoned cart sales like it should. Their support is very poor. I was charged for the month I didn't use the service and am yet to receive the refund. stay away from this company if yu don't want to bear a loss.
“We’ve been using Contlo for the past 4 months and the experience has been great. While many tools offer similar features, what really sets Contlo apart is their excellent customer support. Our account manager has always been quick, responsive, and supportive whenever we needed help. Their turnaround time is impressive, making the overall experience smooth and reliable.”
We have been using Contlo for the past two years. While there are other marketing tools with similar features, Contlo stands out because of its excellent customer support - especially our account manager, who has been very supportive and responsive to our queries. However, there is room for improvement in their AI features.
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