Rating
3.7
feedback
26
chart
#5,453
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
8%
-
Less than a month
38%
-
Less than a year
50%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include the app's ability to reserve items for customers, the helpful customer support, quick service, and customization features. Users appreciate the app's effectiveness in increasing conversion rates and adding urgency to push customers to the checkout page. However, negative feedback revolves around recurring 500 Server Errors, app crashes during high traffic events, inability to save settings, and issues with item reservation in the cart. Some users also mentioned poor response from customer support and lack of functionality in certain situations.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 14, 2024
Keep getting 500 | Server Error !!!! The app does exactly what we were looking for - reserving items for a short amount of time. Our customers love this feature and it's mostly been a great addition. However, we keep getting 500 | Server Error when trying to launch the app which means I cannot edit any settings and our website has not had the proper function for over a week!!! It also means we cannot access any help chats to contact customer service. Not sure why we'd continue paying if the app isn't in service.... please fix!
Nov. 4, 2024
The app crashed as soon as we had an event, leaving us with frustrated customers and support staff scrambling. It isn't able to deal with large volumes of traffic.
Using app
4 months
Total reviews
9
Average rating
4.0
Oct. 4, 2024
Hi We are facing "500 SERVER ERROR" Kindly resolve the issue
Thank you for the review. The issue has been fixed. Please try again. Contact use at our support email ([email protected]) if you have any questions or issues. Thanks
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