Conversios Conversion Tracking
The reviews are sharply mixed. Many merchants praise the app for making GA4, Google, Meta, Microsoft/Bing, and other pixel/conversion tracking easier to set up and manage, often highlighting fast, hands-on support that goes beyond basic troubleshooting. Several reviewers say the team fixed broken tracking, customized setups for their business, and even handled backend configuration directly, which created strong value and confidence in the product. On the negative side, a few users report serious billing and refund complaints, saying charges were not clearly disclosed, that the app billed usage fees tied to order volume, and that support refused refunds. There are also complaints about integration problems, inconsistent data passing through GTM, incomplete conversion tracking, and support that was too slow or only offered temporary fixes. Overall, the app seems highly effective for some stores, especially when support is involved, but the billing transparency and reliability of tracking are major concerns for dissatisfied users.
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STAY AWAY AT ALL COSTS. Garbage experience.. reached out to them once we saw the charge come through and they would not refund or give us credit back for something we are not even using.
This app advertises a free plan but charges usage fees based on order volume, which has nothing to do with the app’s functionality. Charges were not clearly disclosed. Support refused a refund. Be very careful installing this app.
Hi @Born To Glam, We understand billing concerns can be worrying, so we’d like to clarify for anyone reading: • Pricing is shown inside the app before activation (https://bit.ly/4aU20ED) • Billing happens only after the store owner manually accepts it (https://bit.ly/4kIKXJ4) • Charges are processed by Shopify, we cannot charge stores ourselves Screenshots above show the pricing details and the approved charge. Even so, we have offered the merchant a middle-ground resolution by offering a yearly plan upgrade to help settle the matter fairly. If you have questions, please reach out, we’re always happy to help before installing or activating the app.
10/10 support, went the extra mile to make sure everything was setup correctly
Hi Urban Grow Team, Thank you so much for the great feedback! We’re delighted to know our team could go the extra mile to get everything set up just right. Your satisfaction means a lot to us, and we’re always here if you need any further assistance.
We are a large company that had problems with GA4 configuration. The way the employees approach the customer is gold. Quick response time, the topic was checked thoroughly, fixed quickly and analyzed to make sure everything works! I highly recommend their applications!
Hi Prime Gastro Team, Thank you so much for the amazing review! We’re glad we could assist you with the GA4 setup and resolve the concerns effectively. Your feedback means a lot to us, and we truly appreciate the recognition of our team’s efforts. Don’t hesitate to reach out if you need anything further.
Am happy with the Tracking tool but also more satisfied with their Customer Service because the Conversios Team was able to customise the tracking to my particular business.
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