Convi: AI Helpdesk & Chatbot
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support and quick assistance provided by the team. Customers appreciate the knowledgeable and patient staff who helped them set up the AI assistant on their websites seamlessly. The app is described as straightforward, easy to understand, and efficient in improving the shopping experience for users. Users also highlight the responsiveness of the support team to customizations and feature suggestions, making the overall experience highly satisfactory. However, there is one negative review mentioning misleading information about the app being free when it actually has a paid plan after a certain limit of messages.
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HI, I had such a great experience getting my AI assistant set up on my website! The team was incredibly helpful, knowledgeable, and patient throughout the entire process. Honestly, without their help and expertise, I’m not sure I would have been able to get everything set up properly on my own. Everything is now fully set up and working beautifully, and I’m so excited about what this adds to my website. My customers can now ask questions and get help in real time, which makes their shopping experience so much easier. I truly appreciate the support I received throughout the setup process and would absolutely recommend them to other business owners. Thank you for making the entire experience so easy! -Christina
Was very imprssed with the pretty much instant help i recieved from Sean. Fixed my issues straight away and didnt cause any issues. Great service! Thanks!!
Great support in helping with a minor customisation plus they respond well to feature suggestions which is good.
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