Convi: AI Chat, AI Agent, FAQ for Shopify

Convi: AI Chat, AI Agent, FAQ

Claude-powered AI chatbot helpdesk. answers FAQ & contact us
Developer
Convi
Rating
5.0
Feedback
11
Reviews
Chart
#2,729
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify app overwhelmingly praise the exceptional customer support provided by the team, particularly mentioning individuals like Shawn, Dela, and Convi. Customers appreciate the quick responses, willingness to help, and going above and beyond to assist with customizations and setup. The app is described as easy to use, straightforward, and effective in improving customer confidence and productivity. Users highlight the quick setup process, simplicity in customization, and the elimination of repetitive tasks as key benefits of using the app.

Time spent using app
How long merchants keep the app installed.
Less than an hour 9%
Less than a day 27%
Less than a month 55%
Less than a year 9%
More than a year 0%
All reviews
5 / 5 Share
May 27, 2026

Excellent!!!!

Store Using app Total reviews Average rating
Shoes Point 1 day 2 3.0
5 / 5 Share
March 31, 2026

Great support in helping with a minor customisation plus they respond well to feature suggestions which is good.

Store Using app Total reviews Average rating
Advanced Acoustics 19 days 10 4.9
5 / 5 Share
Feb. 20, 2026

The support from this app is unmatched. I am absolutely pleased with Shawn best agent of the whole year

Store Using app Total reviews Average rating
Ippum 4 days 3 4.7
5 / 5 Share
Feb. 18, 2026

Me han ayudado en todo, ha sido una atención excelente y rápida, Muchas Gracias!!!!

Store Using app Total reviews Average rating
Bonsái Eterno About 19 hours 2 5.0
5 / 5 Share
Feb. 16, 2026

ottima esperienza con Shawn, veloce nelle risposte e molto disponibile. Grazie del tuo intervento.

Store Using app Total reviews Average rating
Smart Innova Shop About 2 months 5 4.8

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