Convi ‑ AI Support Chatbot for Shopify

Convi ‑ AI Support Chatbot

Convi - AI Support Chatbot for Ecommerce

Developer

Rating

5.0

feedback

11

Reviews

chart

#2,138

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    27%
  • Less than a month
    45%
  • Less than a year
    9%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App overwhelmingly praise the exceptional customer support provided by the team, particularly mentioning individuals like Shawn, Dela, and Convi. Users appreciate the quick responses, willingness to help, and going above and beyond to assist with customizations and setup. The app is described as easy to use, straightforward, and effective in improving customer confidence and productivity. Users also highlight the app's simplicity in setup and customization, as well as its ability to streamline responses to repetitive questions.

Highlights

Exceptional customer support
Ease of use and setup
Customization and personalization
Efficiency in responding to customer inquiries
Positive impact on customer confidence and productivity

Rating Breakdown

  • 5
    100% (11 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (11)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 31, 2026

Great support in helping with a minor customisation plus they respond well to feature suggestions which is good.

Using app

19 days

Total reviews

10

Average rating

4.9

5 / 5 Share

Feb. 20, 2026

The support from this app is unmatched. I am absolutely pleased with Shawn best agent of the whole year

Store

Ippum

Using app

4 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 18, 2026

Me han ayudado en todo, ha sido una atención excelente y rápida, Muchas Gracias!!!!

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

ottima esperienza con Shawn, veloce nelle risposte e molto disponibile. Grazie del tuo intervento.

Using app

About 2 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 11, 2026

Thanks Dela, outstanding customer service—they truly went above and beyond to assist me.

Using app

1 day

Total reviews

3

Average rating

5.0

All reviews

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