Convi: AI Helpdesk & Chatbot
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team, particularly mentioning helpful agents like Shawn, Dela, and Convi. Customers appreciate the quick responses, willingness to assist with customizations, and responsiveness to feature suggestions. The app is described as easy to set up, understand, and customize, making a significant difference in productivity. However, there is a negative review highlighting the misleading advertising regarding the free plan limitations.
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HI, I had such a great experience getting my AI assistant set up on my website! The team was incredibly helpful, knowledgeable, and patient throughout the entire process. Honestly, without their help and expertise, I’m not sure I would have been able to get everything set up properly on my own. Everything is now fully set up and working beautifully, and I’m so excited about what this adds to my website. My customers can now ask questions and get help in real time, which makes their shopping experience so much easier. I truly appreciate the support I received throughout the setup process and would absolutely recommend them to other business owners. Thank you for making the entire experience so easy! -Christina
Was very imprssed with the pretty much instant help i recieved from Sean. Fixed my issues straight away and didnt cause any issues. Great service! Thanks!!
Great support in helping with a minor customisation plus they respond well to feature suggestions which is good.
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