Conzia Live Chat Widgets
All messaging apps in one widget- 40% more sales
Rating
4.4
feedback
52
chart
#8,103
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
21%
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Less than a year
69%
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More than a year
6%
Reviews Summary
Conzia is a Shopify app that offers live chat functionality for customer support. The reviews for the app are mostly positive, with users praising its ease of use, helpful customer support, and effectiveness in generating leads and increasing sales. Many users appreciate the mobile app feature, which allows them to respond to customer inquiries on the go. The app also offers online and offline chat capabilities, allowing users to gather customer information even when they are not available. However, there are a few negative reviews mentioning issues with compatibility on iPhones and slow response times from customer support.
Rating Breakdown
Review RSS Feed
All reviews
Aug. 7, 2023
I spent half a day setting all this up and it doesn't work with an iphone. Sent 4 or 5 messages, emails, live chats no answer 4 days later. If you can't answer people back on your phone there's no point. Same goes for Conzia
May 16, 2022
Perfect! They actually called me to help me out the whole process and did a trial test for me. Couldn't be happier.
May 12, 2022
Our agency collects more leads now we use the customer support widget of Conzia, the extra amount of leads we've gotten are the ones that were doubtfull and needed real-time customer support to ask the questions they had. Thanks! Customer support is also very helpful btw
May 12, 2022
We used the app for an e-commerce store, now it turned out it also works perfectly for our agency. Conzia makes it easier for us to connect with leads that have questions before they plan their strategy calls, this way we generate more leads.
Feb. 4, 2022
Pretty good app, customer service is amazing too! Work pretty well and I have no problem, must try!!!
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