Conzia Live Chat Widgets for Shopify

Conzia Live Chat Widgets

All messaging apps in one widget- 40% more sales

Developer
View on App Store

Rating

4.4

feedback

52

Reviews

chart

#6,045

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    21%
  • Less than a year
    69%
  • More than a year
    6%

Reviews Summary

Conzia is a Shopify app that offers live chat functionality for customer support. The reviews for the app are mostly positive, with users praising its ease of use, helpful customer support, and effectiveness in generating leads and increasing sales. Many users appreciate the mobile app feature, which allows them to respond to customer inquiries on the go. The app also offers online and offline chat capabilities, allowing users to gather customer information even when they are not available. However, there are a few negative reviews mentioning issues with compatibility on iPhones and slow response times from customer support.

Rating Breakdown

  • 5
    98% (51 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 7, 2023

I spent half a day setting all this up and it doesn't work with an iphone. Sent 4 or 5 messages, emails, live chats no answer 4 days later. If you can't answer people back on your phone there's no point. Same goes for Conzia

Using app

--

Total reviews

3

Average rating

3.7

5 / 5 Share

May 16, 2022

Perfect! They actually called me to help me out the whole process and did a trial test for me. Couldn't be happier.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2022

Our agency collects more leads now we use the customer support widget of Conzia, the extra amount of leads we've gotten are the ones that were doubtfull and needed real-time customer support to ask the questions they had. Thanks! Customer support is also very helpful btw

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2022

We used the app for an e-commerce store, now it turned out it also works perfectly for our agency. Conzia makes it easier for us to connect with leads that have questions before they plan their strategy calls, this way we generate more leads.

Store

Bobino

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Pretty good app, customer service is amazing too! Work pretty well and I have no problem, must try!!!

Using app

4 days

Total reviews

1

Average rating

5.0

All reviews

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