Cookiebot CMP: Privacy Consent
Automated Google-certified customizable GDPR cookie banner
Rating
1.0
feedback
3
chart
#4,066
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
33%
-
Less than a day
0%
-
Less than a month
33%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly negative, with users expressing dissatisfaction with both the app's functionality and the support provided. Users have reported issues with onboarding, scans not working, and the inability to change privacy settings. The support team has been mentioned as trying to help, but the problems persist, leading to frustration and disappointment. Overall, users feel let down by the app's performance and the lack of resolution for basic issues.
Highlights
Review RSS Feed
All reviews
Jan. 23, 2026
Totally doesn't work for me. For over a week I am talking with support and two times they said it was fixed, but my users still cannot select any privacy settings. Support is trying to do their best, but after a week of fiddling I'm tired of it, hence this review. I don't understand why this is launched in such a bad way, these are simple bugs that should have been caught during testing. Totally doesn't leave a good impression on such a big company as Cookiebot.
Jan. 15, 2026
Onboarding funktioniert nicht. Scans funktionieren nicht. Privacy Einstellungen können nicht verändert werden. Das ist wirklich eher sinnbefreit.
Update: Since my last reply, our team has deployed a fix for the specific bug you encountered. I’m happy to report that the issue is fully resolved. I know your first experience wasn't the best, but I’d be grateful if you’d consider trying us out again now that the app is working as intended. ------- Hi, Thank you for sharing, I’m Alex, the Product Manager for this app and I’m genuinely sorry about the experience you had with us. You’re absolutely right that it shouldn’t feel pointless. We’ve found that the app isn’t working as expected for some stores, and we’re currently investigating what’s causing this so we can address it properly. That’s on us, and we should have caught it earlier. I’d like to look into your setup and make this right. Could you please reach out via support and mention this review and it’ll come directly to the team working on the fix: https://support.usercentrics.com/hc/en-us/requests/new Thank you once again for pointing this out, as it will help us improve our experience. Alex
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