Cookiebot CMP: Privacy Consent
The reviews for the Shopify App are mixed, with positive and negative feedback. Users who rated the app highly praised its functionality and ease of use. However, some users expressed dissatisfaction with the app's performance and the level of support provided. One user mentioned that the app embeds need to be activated in the Theme Editor for optimal use. On the other hand, users who rated the app poorly reported issues with functionality and ongoing problems with privacy settings despite efforts from the support team. The negative reviews highlighted frustration with unresolved bugs and a lack of confidence in the app's quality assurance process.
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App in Theme Editor - App embeds aktivieren nicht vergessen.
Hello Wildkamera.de, Thank you for sharing that helpful tip! Activating the app embed in the Theme Editor is an important step, and this is a great reminder for other users. Kind regards, The Cookiebot Team
Not satisfied at all with the app or the support.
Hello GOI Swimwear, Thank you for your feedback. We're sorry to hear about your experience with both the app and our support. We'd like the chance to make things right - please reach out to our support team so we can look into this for you: [email protected] Kind regards, The Cookiebot Team
Totally doesn't work for me. For over a week I am talking with support and two times they said it was fixed, but my users still cannot select any privacy settings. Support is trying to do their best, but after a week of fiddling I'm tired of it, hence this review. I don't understand why this is launched in such a bad way, these are simple bugs that should have been caught during testing. Totally doesn't leave a good impression on such a big company as Cookiebot.
Hello Chantal, Thank you for your feedback, and we're sorry to hear about the issues you experienced. We understand how frustrating it is when things don't work as expected, and we appreciate your patience. We want to make sure this has been fully resolved for you. We've flagged your case internally so our team can follow up. Kind regards, The Cookiebot Team
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