Cool Image Magnifier • Zoom
Highly rated Zoom app and magnifying-glass for product images
Rating
4.8
feedback
400
chart
#3,923
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
2%
-
Less than a month
16%
-
Less than a year
46%
-
More than a year
33%
Reviews Summary
The Cool Image Magnifier Zoom App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, quick installation, and efficient customer support. Many users highlighted the swift response times of the support team, with issues being resolved in a matter of minutes or hours. The app is commended for enhancing the visual experience on both desktop and mobile devices, allowing users to zoom in on images with great clarity and precision. Additionally, users appreciate the customization options available and the overall professional aesthetic the magnifier adds to their online stores. However, there were a few negative reviews mentioning issues with compatibility with certain themes and concerns about billing practices after uninstalling the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 31, 2024
Had some issues that needed to be fix, and Jose from their Support Team momentarily fixed it. In 10 minutes we had everything ready to go. Thank you! Great App.
June 4, 2024
We were impressed with the swift response and efficient problem-solving skills demonstrated by Store Bricks team. They addressed my concerns promptly and resolved the issue in no time. Highly recommended for their outstanding customer service!
May 25, 2024
Larry for very helpful and very attentive. He fixed the issue in less than 5mins!
April 17, 2024
Great app. I highly recommend it. I had a very small issue with the magnifying glass overlapping but one email to support was enough to have this issue sorted in less than a day.
March 28, 2024
The app is but only with destop when we use this app on mobile there is nothing availabe on mobile and the backend help team never responds back there is not any customer care number or chat section it's just only to put your money on waste
Thanks for your feedback, and sorry to hear you missed our messages. Upon reviewing our conversation history, it seems there may have been a gap in communication where you might have missed some of our team's responses. We want to assure you that our support team promptly addressed your initial message on March 19th, responding within 16 minutes. We explained that having additional Zoom tools could potentially affect our app's performance. We also followed up a day later to ensure you had received the information, and we didn't overlook your message on March 28th; we responded promptly to that as well. Our priority is to ensure our users can use our app smoothly and get assistance anytime with our 24/7 support. So, it's a bit surprising to hear you didn't get support from us. Rest assured, we have been and will continue to be here for you. All the best, The StoreBricks team
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